Hi I am in the same situation. When i plug it up it spins for a second like its going to power up and then stops. Its picking up in disk management, but is showing as not initiated. I have very important information on it. I thought it was the external drive, took out the hard drive and put it in a PC, but it didn't show up in my computer. If i remove the actual hard drive from the power pack, the power pack lights up like it's suppose to.