Sign in with
Sign up | Sign in
Your question

Keyboard stopped working on Aspire One Acer Notebook

Last response: in Windows XP
Share
April 18, 2011 4:48:32 PM

Hi

The keyboard on my Aspire One Acer Notebook has stopped working. The mouse & power button are working fine but nothing else on the keyboard works.

Can someone please help me?!!

Thanks
Conchita_Vene
April 18, 2011 7:31:55 PM

Does a USB keyboard work?
m
0
l
Anonymous
March 22, 2012 4:39:05 PM

hi I have the same problem and yes a usb ketboard works, what happend was that i was typing a password and suddenly a key got stuck and didnt know which one so I closed all the windows and restarted it after that the keyboard just stoped working

p.s I bought the netbook 5 months ago, this should have happend not this early
m
0
l
Related resources
March 23, 2012 12:18:15 AM

I encountered this problem on a Toshiba laptop a few months ago,.. and the problem was; the i8042prt keyboard driver was infected. As commented by eliese095 a USB keyboard would work because it uses a different driver... so scanning the Notebook/Laptop for virus/malware may solve the problem.
m
0
l
March 23, 2012 12:33:55 AM

Quote:
hi I have the same problem and yes a usb ketboard works, what happend was that i was typing a password and suddenly a key got stuck and didnt know which one so I closed all the windows and restarted it after that the keyboard just stoped working

p.s I bought the netbook 5 months ago, this should have happend not this early


You're right this shouldn't happen on a near new notebook.. except that they key got stuck for some reason; so maybe something got stuck under the key... a staple for example?... anyway an object under a key should not disable the whole keyboard so maybe it's not hardware but software. I would suggest you scan the computer for virus/malware to discard an infection, later try to reinstall the keyboard driver, and if you don't see a change, I'd suggest if it's still under warranty, try to make good on it..
m
0
l
!