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Sata Hard drive not being detected at all.. Help?

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May 20, 2010 10:25:11 AM

Hi,
A while ago i set my dad up with a new computer. the motherboard i chose was an Asus P5KPL SE.
he has been using a Maxtor IDE HDD but now wants more storage space. i got him a sata drive and it is just not being recognised - not even by the bios. i know the drive works because i'v tested it on another system and it worked a treat. i know it's getting power in his computer because i can feel it spin up and it gets a a little warmer after it's been on. but it just isn't being detected. he has a fresh installation of windows 7. i have updated the bios, still not recognised. there don't seem to be any conflicts that i am aware of. could it be that all 4 on board sata ports don't work? or is there something i'm missing?
i have been looking for possible solutions in these forums and just can't find anything..
Any help would be appreciated.
if any more info is needed to try diagnose a problem i can provide it.
Thanks!
May 20, 2010 12:00:52 PM

Quote:
Is the power cable AND sata cable plugged in to the hdd?

Does it show in device manager? Go under disk in device manager and right click it and "scan for hardware changes" or under "view" choose show hidden devices.
Hopefully this will assign it a drive letter.

I had a similiar problem and I can't remember how exactly I did it.



both power and data cables are in properly. drive has power and spins up. will not show in bios, doesn't show in disk management, 3rd party utilities can't find a second drive.
May 20, 2010 1:26:09 PM

Quote:
You scanned?



yep. nothing. won't show up in device manager or disk manager. 3rd party applications that are meant to force a dick to be detected can't even pick it up.
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May 20, 2010 3:33:14 PM

did it come with disks try on your other computer see if it needs updating or you need a driver for win 7 , it may work
May 20, 2010 5:27:12 PM

Quote:
Go back and re-read that last sentence. LOL




hehe oops... i blame the frustration :p 

May 20, 2010 5:27:33 PM

a bit of an update...
i took the motherboard back to the shop where they tested it and the sata drive wasn't recognised there either. they swapped the board there and then.
i get back home set up the new board and the sata drive is STILL not being detected.
so either i have had the worst luck and got 2 bad boards, or else something else is the problem.
does anyone else here have this motherboard? does sata work on it?
2 different boards, different hardware configurations and neither works... i'm losing my mind...
a b G Storage
May 20, 2010 5:52:46 PM

Surprised no one has asked yet... What drive is it? Make, Model, Size?
May 20, 2010 8:19:34 PM

MrLinux said:
Surprised no one has asked yet... What drive is it? Make, Model, Size?



Can't remember the model, but it's a 320GB Maxtor. i know the drive isn't at fault. i have tried over 5 different known working drives in it... still no luck.
a c 126 G Storage
May 21, 2010 12:34:13 PM

Put the jumper on the SATA device to force it to use SATA 1,5Gbps or SATA/150 speeds; some older crappy early chipsets/sata controllers need this.
May 21, 2010 1:37:13 PM

sub mesa said:
Put the jumper on the SATA device to force it to use SATA 1,5Gbps or SATA/150 speeds; some older crappy early chipsets/sata controllers need this.



tried all possible jumper settings... still nothing...

i'm starting to think my only solution is taking a chainsaw to it.....
a b G Storage
May 21, 2010 2:11:55 PM

Since you had an IDE drive working, you may want to check your SATA BIOS settings. You may have SATA disabled.
May 21, 2010 2:31:20 PM

aford10 said:
Since you had an IDE drive working, you may want to check your SATA BIOS settings. You may have SATA disabled.



been through all the bios settings. sata is enabled.
a b G Storage
May 21, 2010 2:54:09 PM

Have you tried a different SATA data and SATA/molex power cable?

Try removing the IDE drive. Maybe it's a problem with your secondary controller.
May 21, 2010 4:05:23 PM

aford10 said:
Have you tried a different SATA data and SATA/molex power cable?

Try removing the IDE drive. Maybe it's a problem with your secondary controller.



yea tried 5 different data cables, different power cables, different psu, i tried it without the 1st IDE drive.

does anyone here have the asus p5kpl se mobo?
has anyone heard of any known issues?

June 9, 2010 4:39:32 PM

same problem with this mainboard the diference that i've tried 2 diferent hard drives, one with sata 1 and one with sata II the fisrt is western digital 80 G the second is samsung 250 G,
Just made un bios update but no luck here,
The funny part is that i'm using an old ide hard drive and is working, i've managed to instal windows 7 and post this!!!
SO is a mainboard seroius problem!!!
Anonymous
a b G Storage
March 10, 2012 9:19:57 PM

Try updating the BIOS
!