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Dvd rom not reading anything but restore/boot discs

Last response: in Storage
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May 25, 2010 4:49:36 AM

Seems like a common problem with the same answers. I have a Dell Inspiron 531s. After my kids played around to much I complete restore. (kids don't use this computer anymore) can't play any cd's at all. Computer recognizes the drive, yet once a disc is inserted, I get the same message - please insert disc into drive E.

went through Microsoft's fix it program. No change.

went into the registry and I don't have upper or lower filters to delete.

uninstalled and reinstalled drivers...waste of time.

Computer will read my boot discs...I will not run the dell diagnostic program again. I feel its a waste of time. Spent far too much time on the already. Why will it read the restore disc or utility disc, but not a cd?

could clean it again, but don't know why.

is there a fix for this that does not involve replacing the drive?

I am running vista home basic.

my dvd drive is listed as HL-DT-ST DVD-ROM GDRH20N.

any ideas?
June 6, 2010 6:14:41 PM

I also have an external lightscribe DVD/RW that I plug into my USB...computers recognizes that it is there, yet same problem as before. "please insert disc into drive F...

I wonder if there is a correlation here...

any ideas?
a b G Storage
June 7, 2010 8:14:06 PM

Try using several different CDs and/or DVDs. It may be a problem with the individual discs, or the drive could be faulty.

Also, try it in safe mode.

!