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Computer won't boot

  • Computers
  • Boot
  • Windows XP
Last response: in Windows XP
May 11, 2011 4:00:45 PM

My dad, in an attempt to clean up his computer, ran AVG which said that two files (kl1.sys and kl1f.sys) were infected. AVG would not delete them so dad did. Now his computer won't boot. It just hangs at a black screen. Safe mode doesn't work either and trying to boot from the XP cd in to the recovery produces a blue screen error. No file listed, just an error code.

4GB Ram
2x320GB in RAID 0

I am at a loss of what to do. The raid array is fine and bootable according to the configuration utility. Is there any way to at least recover some of the data or fix the problem?

More about : computer boot

May 11, 2011 4:39:11 PM

What is the error code ?

Sounds like a hardware error to me ...

You could also reinstall XP ontop of your existing installation but make sure not to reformat the partition, just install ontop.
May 11, 2011 4:47:13 PM

one problem you might be running into is the a RAID controller is not natively supported by XP and requires drivers to be loaded when booting of the CD by using the F6 key.

You could try to download the files from the internet and save them to a flash drive.

Then use a Linux LiveCD to boot of, and copy the two files to the System32 directory (c:\Windows\System32)
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May 11, 2011 5:45:45 PM

I have tried using a live cd of ubuntu 8.10 but it would not recognize the drive. I am downloading the most recent version now and will try that.

The Error code is:
Stop: 0x0000007B (0xF78D2524, 0xC0000034,0x00000000, 0x00000000)
May 12, 2011 6:06:51 PM

The problem I am having is getting ubuntu to recognize the Raid array. I can't seem to find raid drivers for the p35 chipset. Can anyone offer any insight?