My paperwork is in another location, But I got the information when I ran the WD Lifegard utilities. The history is that the computer with the HD belonged to someone who was tired of fighting a problem and just gave the whole thing to me. I cleaned off their stuff and attempted to defrag. It ran for a few hours then just stopped (no message). I attached a new HD, removing the bad one, and the PC ran fine for several days. I added the bad drive back in and tried to reformat it. It stopped after getting to 80%. It now shows in BIOS but not in XP.
Let me ask you this... even if you could reset everything & make it work, would you trust this drive with any of your data?
Can you see it in windows disk management? At a minimum, you should remove & recreate the partition, then format it.
No I can not see it in windows disk management.
I do not trust any disk drive, even a brand new one, I backup my data frequently, professionally I backup all data I am responsible for daily.
What I am hoping to accomplish is to learn something. This drive has a problem, if I worked at WD I might have some software to investigate the problem futher. My hope is to find such software and see what I can learn.