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Kingwin Dock-Master "not really" recognized

Last response: in Storage
May 27, 2010 3:07:43 AM

I bought the Kingwin Dock-Master external hard drive docking station today, as well as a Seagate 1.5TB 7200 SATA HD.

The problem: my system only "sort of" recognizes that drive. That is, it shows up in the device manager, but doesn't show up under "My Computer". According to the Device Status the device is "working properly". I searched for drivers... nothing at Kingwin, nor was Windows Update any help.

My system: Intel Core i7 920 @ 2.67GHz / 12GB RAM / Windows 7 64 bit.

The packaging states that it is compatible with Win7, although it doesn't say anything about 32 vs 64 bit.

Thanks very much in advance for any help!


Best solution

a c 359 G Storage
May 27, 2010 4:01:24 AM

I suspect you have not done the two-step disk preparation any new empty drive needs before Windows can use it. Look at this thread:

and see my post from 5-25-2010 for details on how. In Win 7 I expect that the Partition and Format steps are combined into one helpful Wizard within Disk Management.
May 27, 2010 12:34:44 PM

Thanks very much Paperdoc, that was indeed the issue.
Much appreciated.
May 27, 2010 12:59:55 PM

Best answer selected by snejsnej.