Tom's Hardware > Forum > General Networking > Network General Discussions > Could not connect to the internet
Ask the community Add a reply
Word :    Username :           
 
redhand1   05-18-2009 at 05:43:59 PM


I having problems with my desktop computer which is hooked to

my wireless router by a ethernet cable . the cable goning in to the

computer is lighted with a indication light . But I cannot connect to

the internet . The wireless computer in the house work and the internet

will connect. I was trying to clean up some what I thought were old

files and program when the problem started , any help would be

most helpful . Thanks.

Add a reply
Sponsored Links
Register or log in to remove.
TonCharr28   06-02-2009 at 06:56:07 AM
- 0 +

Would you mind specifying what old files and programs you cleaned up?

Message quoted 1 times
Reply to TonCharr28
redhand1   06-03-2009 at 12:48:54 PM
- 0 +

I did remove Mcfee security software and some what I thought were unused programs from the add and delete area.

I all so ran a configuration test and the result may give a clue to the problem .

my_isp_connect

windows IP configuration
HOST NAME YOUR-4SXX15RCFK
PRIMARY DNS SUFFIX :
NODE TYPE : MIXED
IP ROUTING ENABLED : NO
WINS PROXY ENABLED :

ETHERNET ADAPTER LOCAL AREA CONNECTION :
CONNECTION-SPECIFIC DNS SUFFIX :
DESCRIPTION : REALTEK RTL8139 FAMILY PCI FAST
ETHERNET NIC
PHYSICAL ADDRESS : 00-0C-6E-5A-B8
DHCP ENABLED : YES
AUTOCONFIGURATION ENABLED : YES
AUTOCONFIGURATION IP ADDRESS : 169.123.123.12
SUBNET MASK : 255.225.0.0
DEFAULT GATEWAY :

I HOPE THIS MAY HELP , THANK FOR ANY HELP YOU CAN GIVE ,

Reply to redhand1
redhand1   06-03-2009 at 12:58:41 PM
- 0 +

TonCharr28 wrote :

Would you mind specifying what old files and programs you cleaned up?


I all so ran a configuration test and the result may give a clue to the problem .

my_isp_connect

windows IP configuration
HOST NAME YOUR-4SXX15RCFK
PRIMARY DNS SUFFIX :
NODE TYPE : MIXED
IP ROUTING ENABLED : NO
WINS PROXY ENABLED :

ETHERNET ADAPTER LOCAL AREA CONNECTION :
CONNECTION-SPECIFIC DNS SUFFIX :
DESCRIPTION : REALTEK RTL8139 FAMILY PCI FAST
ETHERNET NIC
PHYSICAL ADDRESS : 00-0C-6E-5A-B8
DHCP ENABLED : YES
AUTOCONFIGURATION ENABLED : YES
AUTOCONFIGURATION IP ADDRESS : 169.123.123.12
SUBNET MASK : 255.225.0.0
DEFAULT GATEWAY :

I HOPE THIS MAY HELP , THANK FOR ANY HELP YOU CAN GIVE ,

Reply to redhand1
redhand1   06-23-2009 at 02:44:52 PM
- 0 +

I RAN A NETWORK DIAGNOSTICS SCAN ON THE COMPUTER AND

THESE ERRORS SHOW UP.

Under Network Adapters:

+ DefaultIPGateway = 192.168.1.1 [failed]

+ DHCPServer = 192.168.1.1 [failed]

+ DNSServerSearchOrder [failed]

+ IPAdress = 192.168.1.100 [failed]


these were the application which showed that they had failed.

Reply to redhand1
redhand1   07-01-2009 at 08:56:27 PM
- 0 +

I have tried to solve some of the problems above .

the DefaultIPgateway = 192.168.1.1 [is now working and not in failed mode]

the DNSServer = 192.168.1.1 [is now working and not in failed mode]


the IPAdress = 192.168.1.100 [is now working and not in failed mode]


but the + DNSServerSearchOrder [failed] is still a problem

the address given is 64.233.217.2 [failed] & 64.233.217.3[failed]

From the Network Adapters column , in the Network Diagnostics

scans .


I still can not connect to the internet , If some one have any Ideas

I would apprehend the help. Thank You

Reply to redhand1
rajeshkumar   07-13-2009 at 10:50:31 AM
- 1 +

How to connect modem to switch

Reply to rajeshkumar
lyleb   07-13-2009 at 02:53:18 PM
- -1 +

Have you tried Googling "McAfee Cleanup"

Reply to lyleb
redhand1   07-13-2009 at 03:49:53 PM
- 0 +

I have not tried McAfee cleanup . I have chanced the

DNSServerSearchOder from 64.233.217.2 to 192.168.1.1 which

is the IPaddress . Then when I did a scan for problem there where

nothing failed the scan , but still can not connect to the internet .

Reply to redhand1
philbernie   07-14-2009 at 01:20:51 AM
- 1 +

use your command window. make sure you login as an administrator. type "ipconfig /release", wait for a little bit and then type "ipconfig /renew". That should reset you ipaddress settings.

Your router has DHCP on, so it automatically assigns the ip, gateway and dns. Don't mess with these numbers unless you know what you're doing. Type ipconfig /all and let us know what it looks like.

Reply to philbernie
redhand1   07-15-2009 at 01:13:01 AM
- 0 +

Windows IP Configuration



Host Name . . . . . . . . . . . . : your-4sxxl5rcfk

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : wowway.com



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : wowway.com

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-0C-6E-5A-05-B8

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 64.233.217.2

64.233.217.3

Lease Obtained. . . . . . . . . . : Tuesday, July 14, 2009 5:03:45 PM

Lease Expires . . . . . . . . . . : Wednesday, July 15, 2009 5:03:45 PM


Reply to redhand1
philbernie   07-15-2009 at 01:52:25 AM
- 0 +

Your DNS server should point to the router, 192.168.1.1.

On the address bar, type 74.125.67.100. You should get the google page. If google page displays, then you've got dns problem.

Bring up the router's config page. In your case, it's probably 192.168.1.1. Check out the status page. Your WAN side probably show your DNS to be 64.233.217.2. Open your cmd window and ping it. You should be able to ping it.

On your LAN side, the DHCP server should be on enabled.

Reply to philbernie
redhand1   07-16-2009 at 03:10:42 PM
- 0 +

I would like to thank all the help and support that I received .

I had run Hi Jack This and came up with some cues .

I also run McAfee uninstall and restarted the computer

and the Internet Browser came up and typed in 74.125.67.100

and was able to go to google page. Everthing seem to be working

fine.


Thank to all

Reply to redhand1
Ask the community Add a reply
Tom's Hardware > Forum > General Networking > Network General Discussions > Could not connect to the internet
Go to:

There are 1216 identified and unidentified users. To see the list of identified users, Click here.

Forum map
Bestofmedia Forum ©
2000-2009 Bestofmedia Group
Page generated in 0.530 seconds
Sponsored links
  • Ask the community now
  • Publish
Ad
Related Topics
See all relatives topics
They won a badge
Join us in greeting them