Help and support service cannot open

Toms , please help me about "enable help and support service" , my windows XP cannot open help and support service ..

this is warning from windows :: " windows cannot open help and support service because a system service is not running"

thanks before :)
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More about help support service open
  1. Click the start button,
    Click the Run button,
    Enter in the box... Services.msc and then click Ok.
    Either maximize the window or grab the bottom right corner and stretch it bigger so you can see everything possible,

    Look down the list (alphabetical) for Help and Support and double-click it,
    look in the box labeled "Startup Type" and it should say Automatic, if it doesn't, click the little pointer and the choices will appear, select Automatic. Click "Apply"

    The "Service Status" shows if it is running or not. If it is not running, click Start.

    Click Ok and exit the services program.

    Now try help center.

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