I built a system a few months ago and it's locking up on me. I spent weeks trying to fix it and just ended up giving up on it. I have a Mac to fall back on. Well, now I am ready to try again. Below is everything I tried so far and the system specs. If anybody can help me I'd appreciate it.
Here are the specs.
Intel Core 2 Quad CPU Q6600 2.4GHz
Gigabyte EP43-DS3L
2 GB DDR2 800 RAM
EVGA e-GeForce 9800 GTX 512MB
NZXT PP 600 PSU
I got everything put together OK and was doing fine and then Vista started to lock up on me. Hard freeze, no mouse, nothing but reboot works. It started happening after I installed the software for my logitech keyboard, so I assumed that the keyboard must be the culprit. But, Vista got caught in an endless BSOD loop when I tried to uninstall the keyboard. I had to start over with a fresh install of windows. Major hassle when your stuck with a dial-up connection and have to DL the drivers manually. (To top it off, the motherboard driver DVD is unreadable) Anyway, I finally get everything up and running, all the latest drivers installed, and I am using my old PS2 Keyboard, but the lockups came back.
Now I don't know everything about computers, but I am pretty good at searching the web for the answers and here's what I've done and discovered.
1) The computer locks up at random. Its locked up on me in the Windows login. Its locked up after hours of web surfing and everywhere in between. I've had it lock up several times in a row and then run fine for hours. It locks up when I am using the mouse or typing and it locks up if I leave it sit. In other words, there is no pattern. I can't make it lock up, it just does.
2) It does not lock up in safe mode.
3) After many days (thanks to dial-up and many lockups) I finally got all of Vista's updates loaded and I have loaded all the latest drivers for all hardware. (Still at this point, I had not narrowed it down to any specific peace of hardware.)
4) My temps are fine. CPU at 29C and system at 40C. At this point I haven't even bothered with overclocking.
5) I ran memtest all night and found no errors.
6) I tried every diagnostic tool I could find. Windows Event Viewer only shows unexpected shutdowns. It didn't give me any other errors related to the lockups except one time. It gave me a hint the problem may be related to the video drivers. Out of maybe 50 or so lock ups, this was my only clue.
7) I tried several versions of video drivers. I tried the driver that came with the card, I DL'd the latest from nVidia and I tried one from Dec 2007 because someone stated it worked for him.
8) I downloaded Rivatuner and set my GPU fan to 80%
9) I've been to countless forums searching for an answer, and nothing I have read has worked for me, but I notice an alarming trend. A large number of people experiencing freezes like mine have two common simularities. Vista and a nVidia Series 8 GPU. Many have 8800's like me, but it seems like nobody puts two and two together. They are all focused on temps and memory.
10) Now I have disabled the driver for my 8800 GT and not a single lockup since. The computer has been on all day.
11) Through someone's advice I upgraded my card to a 9800 GTX. The freezes continue.
I am at wits end. I've built at least 10 systems in my lifetime and never had as much trouble as this. I am wondering could it be heat? My temps look good as far as I can see, but maybe I aint seeing everything. I just dont have the equipment to diagnose the problem. Suggestiuons will be appreciated.
Here are the specs.
Intel Core 2 Quad CPU Q6600 2.4GHz
Gigabyte EP43-DS3L
2 GB DDR2 800 RAM
EVGA e-GeForce 9800 GTX 512MB
NZXT PP 600 PSU
I got everything put together OK and was doing fine and then Vista started to lock up on me. Hard freeze, no mouse, nothing but reboot works. It started happening after I installed the software for my logitech keyboard, so I assumed that the keyboard must be the culprit. But, Vista got caught in an endless BSOD loop when I tried to uninstall the keyboard. I had to start over with a fresh install of windows. Major hassle when your stuck with a dial-up connection and have to DL the drivers manually. (To top it off, the motherboard driver DVD is unreadable) Anyway, I finally get everything up and running, all the latest drivers installed, and I am using my old PS2 Keyboard, but the lockups came back.
Now I don't know everything about computers, but I am pretty good at searching the web for the answers and here's what I've done and discovered.
1) The computer locks up at random. Its locked up on me in the Windows login. Its locked up after hours of web surfing and everywhere in between. I've had it lock up several times in a row and then run fine for hours. It locks up when I am using the mouse or typing and it locks up if I leave it sit. In other words, there is no pattern. I can't make it lock up, it just does.
2) It does not lock up in safe mode.
3) After many days (thanks to dial-up and many lockups) I finally got all of Vista's updates loaded and I have loaded all the latest drivers for all hardware. (Still at this point, I had not narrowed it down to any specific peace of hardware.)
4) My temps are fine. CPU at 29C and system at 40C. At this point I haven't even bothered with overclocking.
5) I ran memtest all night and found no errors.
6) I tried every diagnostic tool I could find. Windows Event Viewer only shows unexpected shutdowns. It didn't give me any other errors related to the lockups except one time. It gave me a hint the problem may be related to the video drivers. Out of maybe 50 or so lock ups, this was my only clue.
7) I tried several versions of video drivers. I tried the driver that came with the card, I DL'd the latest from nVidia and I tried one from Dec 2007 because someone stated it worked for him.
8) I downloaded Rivatuner and set my GPU fan to 80%
9) I've been to countless forums searching for an answer, and nothing I have read has worked for me, but I notice an alarming trend. A large number of people experiencing freezes like mine have two common simularities. Vista and a nVidia Series 8 GPU. Many have 8800's like me, but it seems like nobody puts two and two together. They are all focused on temps and memory.
10) Now I have disabled the driver for my 8800 GT and not a single lockup since. The computer has been on all day.
11) Through someone's advice I upgraded my card to a 9800 GTX. The freezes continue.
I am at wits end. I've built at least 10 systems in my lifetime and never had as much trouble as this. I am wondering could it be heat? My temps look good as far as I can see, but maybe I aint seeing everything. I just dont have the equipment to diagnose the problem. Suggestiuons will be appreciated.