A friend of mine dropped off a computer for me to look at complaining that it is slow. It is a Dell Dimension E310 running XP Media Center. Not sure of the service pack. I plug in a keyboard and mouse that appear to work in the bios. When windows loads it detects them correctly saying found new hardware but then it pops up with the let windows find a driver this time all the time etc. I cannot select anything because neither the keyboard or mouse work. I've tried safe mode and that does not work. I've tried about 3 mice and 3 keyboards. The unit only has USB ports no ps2 ports. I've read online to get the Windows disc and do a repair but was under the impression I would need to know what service pack was installed to do that and of course have the corresponding disc to match.
Any help would be much appreciated.
Any help would be much appreciated.