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LOL at Gigabyte refunds

Forum Motherboards & Memory : Gigabyte - LOL at Gigabyte refunds

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I know Gigabyte's rebate scheme is completely ridiculous, but my experience was a new one. I bought one of their motherboards in January. Been waiting all this time for a rebate. I left them an e-mail at their Web site, which they responded to. A couple of weeks later, nothing, so I added a comment on their site, and the reply was that my request was being forwarded to the Sales & Marketing department.

Today, I get a big UPS Ground envelope in the mail. Inside is a envelope with my name hand-written on the front. And inside that envelope -- an old $20 bill. Yes, someone in Sales & Marketing sent me a $20 bill in the mail. It was so wrinkled, I assume he just took it out of his pocket.

Message quoted 1 times
Message edited by TomNJ on 04-24-2009 at 01:39:11 AM
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It was probably crumpled up for a couple years in the disk drive of the old 16K Apple IIe they use for their web server!

Reply to bilbat

TomNJ wrote :

I know Gigabyte's rebate scheme is completely ridiculous, but my experience was a new one. I bought one of their motherboards in January. Been waiting all this time for a rebate. I left them an e-mail at their Web site, which they responded to. A couple of weeks later, nothing, so I added a comment on their site, and the reply was that my request was being forwarded to the Sales & Marketing department.

Today, I get a big UPS Ground envelope in the mail. Inside is a envelope with my name hand-written on the front. And inside that envelope -- an old $20 bill. Yes, someone in Sales & Marketing sent me a $20 bill in the mail. It was so wrinkled, I assume he just took it out of his pocket.



I see I am not alone, all I ever get in the mail are bills.

Reply to artdrivers

instantrimshot.com artdrivers :D

I've never actually enjoyed a rebate pushing through (always ignore them when shopping around)... how are they usually done? definitely not with the money-in-the-mail method right?

Reply to r_manic

From January to April is not an unheard of amount of time for a rebate.
It usually takes 1-4 months. I'm 6 for 7 on rebates and still waiting for 7.
So you got your rebate, and in cash....be happy!

------------------------------ P965/Q6700@3.2 8MB HD4850 OC Edition
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Fatality 550w/Antec 300
Reply to zipzoomflyhigh

Some companies wait for the users to protest and then send the rebates.
Recession?!

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Reply to evongugg

evongugg wrote :

Some companies wait for the users to protest and then send the rebates.
Recession?!


Sucky rebate process was a reality even before the recession, unfortunately. :heink:

Reply to r_manic

I was fortunate on my last rebate at Newegg and Sapphire. I complained it was over due at Sapphire. They give me a non working phone number for there rebate department. I called Newegg and gave them the non working phone number. Then THEY tried contacting the rebate department with no luck. After that they credited my credit card account $15. Then I got the apology from the rebate company, and they sent a $15 check. So I got $30 for a $15 rebate..


Message edited by artdrivers on 04-29-2009 at 06:03:19 AM
------------------------------ Phenom 9600 2.3Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
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Sapphire 3870HD 100225L 512MB ddr4
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Reply to artdrivers

I put together a new computer in December from parts purchased entirely at Newegg including a Gigabyte motherboard, Corsair RAM and PSU, and a Sapphire Radeon. All of which included a total of just under $100 in mail in rebates.

I received the parts, put them together, made sure they ran for a month while I installed software and, once I was satisfied there were no problems and everything functioned, I filled out the forms, cut out the UPC codes and sent them all in.

They came in slowly over the last 4 months though the last one, the Gigabyte, came in only a couple of weeks ago, just under 4 months later. The two Corsair rebate cards (I hate those) came in first in only a month, and the Sapphire was in the middle.

Each rebate had information on tracking which worked perfectly. Not only did they use the e-mail address I provided to send me confirmation e-mails but I was also able to track the rebate's progress on the websites they provided in the rebate form. I knew when they were received, approved, processed, and sent.

So not only did I get all of my rebates but I was able to use the savings to purchase a FREE case for all the components.

I've been tracking rebates since 1995 for all my computing purchases and I've received almost $2000 back so far. I've only been denied a rebate twice (about $20) for unknown reasons. Unfortunately, I've also spent about $40,000 in my computing hobby so the $2k is a mere drop in the bucket.

Even though my rebates have been successful all these years, I wish they'd just lower the prices and stop with the rebates as they are a hassle.

Reply to qhorque

Well, I think it's a cash flow thing: the manufacturer is willing to ultimately offer you their items at a lower price. But they also need the cash on hand to pay their own bills, inflate their own sales figures so that they can present a better front for investors, and can even earn interest with the extra cash.

What I don't like though is making the rebate process more complicated than it has to be. They are a hassle indeed qhorque, and I've stopped including them in my calculations when shopping around.

Reply to r_manic
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