Dvd drive shows up as cd drive

[souderrick]

Ok I am not a wiz but I am pretty good with a computer. I got this dvd rw from a friend and I installed it on my computer. It shows up under "My computer" as DVD-RW drive (D). But as soon as I put a blank dvd-r in the name changes to CD Drive (D).. So it will not let me burn anything every time I try I get an error of some kind.Computer does not recognize it as a dvd,only cd so there is not enough room to write info..I have a before and after screenshot of my computer

_NEC DVD_RW ND-3500AG (my dvd rw) Running xp pro sp3

Link 1 is a screenshot of "My computer" without a blank dvd inserted---- http://tinypic.com/r/2dl3qzd/6

Link 2 is a screenshot of "My computer" wit a blank dvd inserted--- http://tinypic.com/r/2jfbo0p/6

This a bran new copy of windows as well I have done everthing I can think of to make this work..It will play a regular dvd if I put one in,It only does this when I put in a blank dvd.. All drivers are up to date as well

Any help would be appreciated

 

[Jaunty_One]

Hey man, I'm having exactly the same problem as you! I have an NEC ND-4570A

http://www.tomshardware.com/forum/259383-32-writer-doesn-read-copied-dvds

 

[Ubrales]

When I had this problem, this is what I did: http://support.microsoft.com/gp/cd_dvd_drive_problems

Then go here: http://support.microsoft.com/kb/982116

Drives working fine now.

 

[Jaunty_One]

Many thanks! I'm going to try that ASAP!

 

[Ubrales]

Good luck! I don't understand why they even have this so called "Upper filters" and "Lower filters".