MY DVD ROM DRIVE DOES NOT WORK DIALOGUE SHOWS INSERT A BLANK DISK

Hello,
MY DVD ROM DRIVE DOES NOT WORK. WHEN I INSERT A DVD FOR PLAYING, A DIALOGUE BOX APPEARS AND SHOWS " INSERT A DISK.
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More about drive work dialogue shows insert blank disk
  1. Welcome to Tom's, please stop posting in all caps.

    What OS are you using?
    Pre-Vista OS's (like XP) do not contain software capable of playing DVD's. You will have to download or buy a suitable DVD decoder/player program. DVD drives come with with the software on a disk if you bought a retail DVD drive.
    If you are running an OS Vista or later:
    A. Your DVD decoder software is corrupted.
    B. Your DVD drive is bad. (but most likely A)
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