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If this Packard Bell, I'd give them a call -- there have been several posts with similar problems getting into their machines. A desktop PC is supposed to facilitate user upgrades. Their dumb case designs seems to make that a mystery -- they won't change unless told.
 

brin13

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Jun 11, 2010
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Cheer's filhart , i can enter my pc but where the extra dvd drive go's there is a grid across i just can't see away of getting it out without damage.thank's again for your quick reply.
 
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If it's merely a metal blanking plate across a spare drive bay, these are designed to be removed -- use a pair of pliers and if poss. wear gloves -- I cut my thumb open recently doing just that.
 

brin13

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Jun 11, 2010
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18,510
Thanks for that fihart.. I have an Medion Eraser Box i just might transfer, it's a good one about 4 years old but in good condition..