Laptop cannot read disc for external harddrive

I have a Maxtor external hard drive/but laptop shows an I/O device error, windows unable to read disc device manager says device working ok. how to resolve this
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  1. Has it ever worked, can you try it on another pc? Try rebooting with it connected.
  2. Jonmor68 said:
    Has it ever worked, can you try it on another pc? Try rebooting with it connected.

    YES it was working fine/ On pc it is just the same error that shows/ Rebooting with it connected did nothing to change this issue. thanks for replying anyway.
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