I have a strange problem on a customers pc. It had a virus. I cleaned it up and tried to boot into windows. I got a corrupt software hive. I used registry restore wizard from UBCD for windows. This worked and got the computer to boot up. Now when I go to start - all programs - the program folders are there, but the actual program is not. For example, the itunes folder is present, but when you hover over the arrow, the program is not there. It just says empty. The actual program is installed and can run if you go to program files and run it. How do you get the programs to show back up in the start menu? I cannot remember all the things I have tried already to do this, but here are some I've tried:
Running a regsvr32 command for shell32.dll
Made sure registry keys for user shell folders are present
Changed the view settings for the start menu
Used unhide.exe from bleepingcomputer
Grabbed the old Software hive from a backup, removed all software files from windows/system32/config, and replaced them with the old one
I am about to start a repair install, but if anyone has any ideas, I am willing to try them.
-Thanks
David
Running a regsvr32 command for shell32.dll
Made sure registry keys for user shell folders are present
Changed the view settings for the start menu
Used unhide.exe from bleepingcomputer
Grabbed the old Software hive from a backup, removed all software files from windows/system32/config, and replaced them with the old one
I am about to start a repair install, but if anyone has any ideas, I am willing to try them.
-Thanks
David