Gateway FX 6800-01e Restart Problem

[Guest]

I recently bought gateways FX 6800-01e and I've noticed that whenever I perform a restart, the computer freezes during the restart. I have to do a full shut down everytime or else my computer will freeze.

 

[netxuser]

our hp computer in our office is acting the same, maybe the power supply they put in this computer is the problem, try to replace the power supply.

 

[mike99]

If it's under warranty, get Gateway to fix it!

Mike.