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Windows XP Recovery Malware

Last response: in Windows XP
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June 2, 2011 2:06:17 PM

Hi

My father just called me to tell me he has message coming up saying "windows XP recovery " and asking to pay for software to remove.

I assume this is malware but is this straight forward to remove or should he get a guy in??

Also is there a common way this could of happened?

Cheers Kev :sol: 
June 2, 2011 3:46:32 PM

plenty of common ways to happen, majority of it comes from careless browsing on the internet and such.

Removing it you can try malware bytes, ad-aware or spybot - search and destroy.

if that doesn't help, I guess your father can "get a guy in"
June 2, 2011 4:10:12 PM

Thanks for reply

I have set up users for both mother and father but only mothers get s the malware message , does this seem correct and do i need to do scans in Safe Mode or not?

Thanks for help

Cheers Kev :sol: 
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June 2, 2011 5:22:04 PM

all seems fine, do the scans in safe mode if the software allows it to be done so.
June 2, 2011 10:24:05 PM

Will do

Thanks for help

Cheers Kev :sol: 
!