Windows XP Recovery Malware

Hi

My father just called me to tell me he has message coming up saying "windows XP recovery " and asking to pay for software to remove.

I assume this is malware but is this straight forward to remove or should he get a guy in??

Also is there a common way this could of happened?

Cheers Kev :sol:
4 answers Last reply
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  1. plenty of common ways to happen, majority of it comes from careless browsing on the internet and such.

    Removing it you can try malware bytes, ad-aware or spybot - search and destroy.

    if that doesn't help, I guess your father can "get a guy in"
  2. Thanks for reply

    I have set up users for both mother and father but only mothers get s the malware message , does this seem correct and do i need to do scans in Safe Mode or not?

    Thanks for help

    Cheers Kev :sol:
  3. all seems fine, do the scans in safe mode if the software allows it to be done so.
  4. Will do

    Thanks for help

    Cheers Kev :sol:
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