Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?
I have an ATI 8500 AIW card and I'am getting only the audio as well.
It use to work fine... I installed some dvd hotfix from windows update and that I think is when the trouble started.
If you enter DVD Playback in the search box above you will find more specific answers. Oh search "IN" Media Player.
The number for the HotFix is in that discussion group.
Hope this helps.