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BSOD

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May 16, 2009 7:01:59 AM

Hi i was wondering if somebody can help me out. My system repeatedly is crashing I keep
getting blue screens (BSOD) almost every couple of days now. The latetest one i erased my
mini dump files by accident (sorry) but i have this info from my event viewer can anybody help
me out?

Source: System Error

Error code 1000000a, parameter1 97d7fd10, parameter2 00000002, parameter3 00000001,
parameter4 804e6641.

System info Custom Built
Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7104 20A
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/25/2006

1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB

More about : bsod

a c 113 V Motherboard
May 16, 2009 7:25:33 AM

Crashes like this are usually:
1) bad RAM
2) bad motherboard
3) bad PSU

Unfortunately, it's basically a matter of having parts to swap around and test. Even Memtest won't necessarily help because a bad motherboard or bad PSU can still cause it to fail. Plus, Memtest passing isn't 100% proof your RAM is good.

So:
1) Try one RAM stick then the other (motherboard manual is specific as to slot)
2) swap PSU
May 16, 2009 7:45:10 AM

Quote:
Crashes like this are usually:
1) bad RAM
2) bad motherboard
3) bad PSU

Unfortunately, it's basically a matter of having parts to swap around and test. Even Memtest won't necessarily help because a bad motherboard or bad PSU can still cause it to fail. Plus, Memtest passing isn't 100% proof your RAM is good.

So:
1) Try one RAM stick then the other (motherboard manual is specific as to slot)
2) swap PSU


I tested the motherboard with something called
Hot CPU Tester Pro 4 LE found no issues. I would hope it's not the PSU.
So use memtest with one RAM stick inserted?
Related resources
May 16, 2009 9:26:23 AM

It's a longshot, but do you by any chance have MusicMatch Jukebox installed?

Have you looked at the system Event logs? Start -> Control Panel -> Administrative Tools -> Event Viewer.

Also, which version of Windows? And, is it fully updated with all service packs and hotfixes?
May 16, 2009 9:40:24 AM

Quote:
It's a longshot, but do you by any chance have MusicMatch Jukebox installed?


No but i have whats called a Radio365 player it's an application that i use to listen to internet radio stations, it crashed while i was listening to it.

Quote:
Have you looked at the system Event logs? Start -> Control Panel -> Administrative Tools -> Event Viewer.


Yes thats how i got the error code.

Quote:
Also, which version of Windows? And, is it fully updated with all service packs and hotfixes?.


Running Windows XP not fully updated no
May 16, 2009 10:24:29 AM

As mentioned earlier it could be a RAM stick, PSU, etc. I'd try reseating all the RAM, PSU connections to the MB, CPU power connections and all of your cards. Also, i've seen a couple of times a corrupt sector on the HD cause the BSOD. Have you tried doing a disk error check / repair? In XP you can schedule a check through administrative tools / computer managment.
May 16, 2009 11:45:12 AM

Quote:
No but i have whats called a Radio365 player it's an application that i use to listen to internet radio stations, it crashed while i was listening to it.


One time or every time? If Radio365 is always running when you crash, the place to begin is to uninstall Radio365 and see if the crashes stop.

Despite what has been said, seemingly random BSOD's are as likely to be software related as not.
May 16, 2009 6:04:22 PM

Dashman9000 said:
As mentioned earlier it could be a RAM stick, PSU, etc. I'd try reseating all the RAM, PSU connections to the MB, CPU power connections and all of your cards. Also, i've seen a couple of times a corrupt sector on the HD cause the BSOD. Have you tried doing a disk error check / repair? In XP you can schedule a check through administrative tools / computer managment.


I am going to try the Disk error check for now, and keep the other remedy's on stanby, thanks.
May 16, 2009 6:07:04 PM

55795642 said:
Quote:
No but i have whats called a Radio365 player it's an application that i use to listen to internet radio stations, it crashed while i was listening to it.


One time or every time? If Radio365 is always running when you crash, the place to begin is to uninstall Radio365 and see if the crashes stop.

Despite what has been said, seemingly random BSOD's are as likely to be software related as not.


I am thinking like you, knowing that it could be software as well...the Radio365 i have recently upgraded and noticed the BSOD's increasing since. Although it only happened once while the player was actually in use, i am looking at that player as one of the culprits.
May 17, 2009 9:03:14 AM

I have done a Disk Error Check all went well, and i uninstalled Radio365 player, and i am now catching up with Windows updates so now i will wait and see will keep everyone informed. Thanks!
!