HELP WITH ION WITH SATA EXTERNAL HARD DISK

[maluy]

I bought an external hard disk player(plug and play) but I can't see the drive in my disk management.

How do i know if its compatible with my Kohjinsha SH Series laptop?

When i connect to USB,the red light is on the HDD.But i don't think my laptop is reading it.No specific drive.

I tried to format it by following instructions suck as: Control panel-computer management-disk management....still i don't see its drive.

what could be wrong?

help please!

 

[r_manic]

What hard disk is this? Have you tried plugging it into another computer?

 

[endif]

Also what OS are you using? You may need to locate drivers for it.

 

[r_manic]

Updates OP? endif's suggestions is also valid.