How do I reformat Acer laptop c drive?

Hello,

My Acer laptop has a virus in the CSRSS & Winlogon Windows files and I have tried everything to rectify it; Spybot, Malwarebytes etc. They have found and cleaned lots of stuff but the Windows files are still corrupted. I have restored factory settings a couple of times but rogue Windows files are still there. I have been told that I should reformat the C drive as the virus is probably stopping the corrupt Windows files being overwritten. I have recovery disks but cannot format the c drive, can anybody help please?
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More about reformat acer laptop drive
  1. If you have the recovery disk (the windows one), boot from it, then do a custom install, format the drive, and then install the OS.
  2. Unfortunately I don't have a Windows recovery disk only the Acer one. Is there a way of doing it through MS Dos?
  3. The Acer one should be okay.
    You might want to zero out the Windows partition before reinstalling the Operating System.

    Active@ Kill Disk - Hard Drive Eraser

    http://killdisk.com/

    http://killdisk.com/downloadfree.htm
  4. Thanks evngugg.

    I have done that and it worked. The computer is now virus free and running far quicker than it has done for a while. Just one problem, I have lost the D drive. I can't see it in windows but can on killdisk; it states that the drive is inactive. How do I reactivate the disk? I'm not sure if the data has been deleted.
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