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Ok so I bought a new HIS 4870 512mb. And I go and install it and the first problem I had was my PSU (Which is a 400w rated at 380w combined power I guess? ) didn't have a 6 pin pci e connector. But the card came with one so I tried just running one thinking the second one was for crossfire support. Boot it up it tries to start up everything and the card tries but then goes to a low fan speed mode and my bios beeps the consistent 3 beeps and repeats.
Which to me usually means a problem with the graphics card. So I didn't think it was properly seated and pressed down on it and I noticed when I pressed down it kept the fan speed on high and tried to boot again.. Then I noticed a slight burning smell. Not strong but it was coming from the fan outlet on the card. (Its a double slot. One for the fan and one for the outputs on the Graphics card. )
So I power down and didn't try anything any further with the card.. I went back to my old card and the computer ran fine. Talked to a few buddies on ventrilo and they mention it might not be seated properly so I tried again.
This time it did the same exact thing tried to boot up then the 3 beeps and I powered down. No burning smell this time and I didn't notice any scaring or burnt marks anywhere on the card.. (It does have a plastic cover on the fan side so I could only look at the back of the card) So I went back to my old graphics card just so I can use the computer.
Noticed on the back of the box the card is rated for a 500w + PSU. So I ordered a PSU rated at 600w from newegg and am still waiting for that to be delievered.
My question:
1. Should I RMA the card? I know no matter what once I get the PSU I'll reconnect everything and try it again but for now do you think the card was damaged enough for it not to run properly?
Now I know now that I need to hook up two 6 pin connectors to the card and I'll have that with the new PSU. So thats not a problem. I'm just worried about the RMA as I have never down one with any newegg products.. This will be my first and Im just worried about shipping stuff and everything.
Thanks for any helpful info and support. You guys rock from what I have read so far.
Ok so I bought a new HIS 4870 512mb. And I go and install it and the first problem I had was my PSU (Which is a 400w rated at 380w combined power I guess? ) didn't have a 6 pin pci e connector. But the card came with one so I tried just running one thinking the second one was for crossfire support. Boot it up it tries to start up everything and the card tries but then goes to a low fan speed mode and my bios beeps the consistent 3 beeps and repeats.
Which to me usually means a problem with the graphics card. So I didn't think it was properly seated and pressed down on it and I noticed when I pressed down it kept the fan speed on high and tried to boot again.. Then I noticed a slight burning smell. Not strong but it was coming from the fan outlet on the card. (Its a double slot. One for the fan and one for the outputs on the Graphics card. )
So I power down and didn't try anything any further with the card.. I went back to my old card and the computer ran fine. Talked to a few buddies on ventrilo and they mention it might not be seated properly so I tried again.
This time it did the same exact thing tried to boot up then the 3 beeps and I powered down. No burning smell this time and I didn't notice any scaring or burnt marks anywhere on the card.. (It does have a plastic cover on the fan side so I could only look at the back of the card) So I went back to my old graphics card just so I can use the computer.
Noticed on the back of the box the card is rated for a 500w + PSU. So I ordered a PSU rated at 600w from newegg and am still waiting for that to be delievered.
My question:
1. Should I RMA the card? I know no matter what once I get the PSU I'll reconnect everything and try it again but for now do you think the card was damaged enough for it not to run properly?
Now I know now that I need to hook up two 6 pin connectors to the card and I'll have that with the new PSU. So thats not a problem. I'm just worried about the RMA as I have never down one with any newegg products.. This will be my first and Im just worried about shipping stuff and everything.
Thanks for any helpful info and support. You guys rock from what I have read so far.