No, that didn't work either. There are two drivers that are corrupt, but one is the DVD-ROM so I know that isn't causing the problem. The other one however is HL-DT-ST CD-RW GCE-8400B and I honestly have no idea what that one is. I looked at the Properties and this is what it said, "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"