Tom's Hardware > Forum > Homebuilt Systems > General Homebuilt > Strange Drive Problems
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trec-r   01-09-2009 at 02:05:40 AM

One of my relatives built their own computer system. It started having problems at their house, however whenever they brought the tower over to me it would work fine. Most of the time it would crash after logging into windows but before all the software had loaded at startup. They told me it started having problems right after they bought a 2nd monitor.

This problem was fixed when I had them run a memtestx86 and found massive errors. The ram had not been seated properly and had dust on the contacts. After cleaning and reseating the ram it now starts properly.

Since that time the ide DVD rom did not work. His solution was to buy a blu-ray rom sata, however it also will not work at all. Also when restarting the computer it almost always runs disc check on the hard drive.

The blu-ray rom is detected both by bios, and windows xp. In xp it says that the driver is no good. I have tried installing the drivers from the disc supplied with the drive with no success.

Is there something that could be blocking both ide and sata disc drives from working properly? Would this also cause problems with the hard drive.

System Specs
Intel Pentium (R) D 3.40Ghz
2 GB Ram
Mb Asus P5N-E SLI
BFG NVIDIA GeForce 9800 GTX
LG Super Multi blue Sata

Thanks
Richie

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aford10   01-09-2009 at 02:37:38 AM

Look in the bios to see if SATA and IDE are enabled, they may have been disabled.

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trec-r   01-09-2009 at 02:52:10 AM

I have looked through the bios several times. Also if IDE was disabled I dont think the computer would boot since windows is installed on a IDE harddrive.

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aford10   01-09-2009 at 07:02:39 AM

You didn't mention the HD was IDE. Boards have a setting to recognize both IDE and SATA at the same time. If it is booting from the IDE HD, look for the setting for onboard IDE, and change it to enable IDE and SATA.

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trec-r   01-09-2009 at 09:39:55 AM

Both IDE and SATA are enabled in BIOS. Something else that I forgot to mention is that the old IDE DVD rom worked fine in other computers, but still will not work in his.

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jitpublisher   01-09-2009 at 03:17:15 PM

If the drives are on the same ribbon, Hard drive connected to the end, DVD to the second plug? Drive jumpers set correctly? Hard drive set to master, DVD to slave?

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aford10   01-09-2009 at 06:15:51 PM

Do they show up in device manager? If they do, click and uninstall them in there. Then restart the PC and let it recognize the new hardware.

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trec-r   01-10-2009 at 02:47:04 AM

Quote :

If the drives are on the same ribbon, Hard drive connected to the end, DVD to the second plug? Drive jumpers set correctly? Hard drive set to master, DVD to slave?



Right now the only thing on IDE is the HD. The old DVD rom worked fine until the problem with the ram started, I don't remember for sure but I think it was on its own ribbon. The blu-ray player is on sata and does not have any jumpers.

Quote :

Do they show up in device manager? If they do, click and uninstall them in there. Then restart the PC and let it recognize the new hardware.



That was one of the first things I tried, it cant seem to install the drivers for this no matter what I do. The CD that came with it has errors while trying to install some of the software packaged with the drive, but does not seem to have any drivers on the disc. LG does not have any drivers for this model on their website.

Thanks for the ideas, if you have any others please let me know.

Richie

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aford10   01-10-2009 at 04:14:14 AM

Niether the HD or the DVD rom should need specific drivers. This is probably why there arent any on the disc. Windows has generic drivers that should always work. If you go into the BIOS there are options to restore to default and optimize setting. You should try either to see if they work. I still believe it is a BIOS setting. There is a setting for the IDE onboard controller. It needs to be enabled as SATA if you are only using SATA devices, or the combo setting if you are using both.

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trec-r   01-30-2009 at 02:35:32 AM

Found out the drive was DOA. Replacement seems to work fine.

Thanks
Richie

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