Tom's Hardware > Forum > Graphic & Displays > Graphics Cards > Ati HIS Radeon 3650 driver issues- windows XP

Ati HIS Radeon 3650 driver issues- windows XP

Forum Graphic & Displays : Graphics Cards - Ati HIS Radeon 3650 driver issues- windows XP

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nsamz   02-16-2009 at 09:24:45 AM

Hi,
Recently acquired a HIS Radeon HD3650 graphics card. When I install the ATI drivers which came on a CD with the card on windows XP service pack 3 (clean install) and reboot, it freezes on startup at the Windows XP splash screen and I have to reset and start in safe mode to uninstall the driver. It will then start fine. If I try to install any other ATI drivers I get an error message:
"Setup did not find a driver compatible with your current hardware or operating system.
Setup will now exit."

Any idea what the problem is? thanks in advance

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Silluete   02-16-2009 at 11:48:40 AM
- 0 +

hey i also get same problem with u with my his radeon HD3650 after 2 times rma i try not using my dvi cable and change it with ordinary vga cable and use his vga dvi converter after that all the problem gone, maybe the cable or driver? i using the newest one from ati .

hope this help.

Reply to Silluete
zipzoomflyhigh   02-16-2009 at 04:04:53 PM
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NEver download the cd drivers, always download the latest drivers from the website.

Uninstall anything ATI from your computer, use a driver cleaner (free from the net) and then reboot, go to ati website and download latest drivers.

Reply to zipzoomflyhigh
nsamz   02-17-2009 at 12:29:44 AM
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I tried the newest ATI drivers and got the same error, I am using a DVI -> VGA cable adapter.
i'll try that driver cleaner you mentioned..

Reply to nsamz
nsamz   02-17-2009 at 10:11:07 AM
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bump for help please.. any other suggestions?

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Margano   02-21-2009 at 09:23:31 AM
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I've the same problem: 9.x SW series from Ati web cannot be installed on my system (also 3650 on XP SP3).

Reply to Margano
Margano   02-21-2009 at 09:23:39 AM
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Sorry, repeated post.


Message edited by Margano on 02-21-2009 at 09:33:01 AM
Reply to Margano
Margano   02-21-2009 at 03:40:16 PM
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Well, it seems that I've finally solved the problem in my system :whistle: . My card is a Sapphire HD3650 512DDR2 AGP... well, I've gone to Sapphire web and downloaded the driver for my card, that casually is named "Catalyst 9.1 HOTFIX for HD2K/HD3k AGP cards and WinXP 32-bit (if problems occur by using AGP cards)" and dated 12-feb-2009. It contains both device driver and Catalyst SW, and is not Sapphire branded so I think that could work on 3650 APG cards from any brand.

After installing, the SW versions shown in Catalyst are these ones:

http://img100.imageshack.us/img100/9784/graphsw.jpg

And the HW info that Catalyst shows is:

http://img100.imageshack.us/img100/1765/graphhw.jpg

I'm wondering why this hotfix cannot be found on Ati official web... :-?

Hope this helps. Bye.

Message quoted 1 times
Reply to Margano
Necroline   03-05-2009 at 12:12:09 AM
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Margano wrote :

I've gone to Sapphire web and downloaded the driver for my card, that casually is named "Catalyst 9.1 HOTFIX for HD2K/HD3k AGP cards and WinXP 32-bit (if problems occur by using AGP cards)" and dated 12-feb-2009. It contains both device driver and Catalyst SW, and is not Sapphire branded so I think that could work on 3650 APG cards from any brand. I'm wondering why this hotfix cannot be found on Ati official web... :-?



I tried this driver (well actually now it's 9.2) from the Sapphire web site and it works fine with my HIS 3650 AGP card, so your right. It's not a special Sapphire driver but rather a special Catalyst AGP driver. And I'm just as baffled as you - why can't we find this driver at ati.amd.com???

/Necroline, Denmark

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