Chkdsk verifying files segment unreadable hangs

I have an Acer TravelMate 7720 laptop and the hard drive seems to be failing with numerous files being reported as corrupt, with the instruction to run ChkDsk.

However, when I set ChkDsk to run on start up, it gets to 34% of task 1 of 3 - verifying files, when it hangs saying a certain segment is unreadable. I have left it hung overnight to check that it wasn't making very slow progress.

I want to recover the disk if at all possible, because Acer only supply a ghost type of file to take the machine back to factory settings, and I fear that if I try that the disk may not format correctly and I'll be left with nothing.

Currently the machine limps along, but seems to be getting worse.

Any suggestions for how to make ChkDsk (or alternative) do its job?
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More about chkdsk verifying files segment unreadable hangs
  1. I would backup all my files now! Then try and save that gost immage. You may want to buy a enclosure to put the drive for a full image to a new drive, you know its failing and you dont have much time left.
  2. Also, try the "Analyze" option in the Windows Defragmenter,
    but do NOT choose "Defragment".

    We've found that "Analyze" without "Defragment" helps to isolate
    certain problems.

    It's worth a try!

    Also, there is an option "Check File System" under "Partition"
    in the Main Menu of PartitionWizard freeware:

  3. A normal chkdsk won't repair errors. It only scans for them. Next time go to start-->run-->chkdsk /r-->it will schedule the chkdsk for the next time you restart, and try to repair the errors.

    It would be a good idea to start backing up your important files though.
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