System restore will not go all way back to factory setting in windows xp

I have a 3 year old lenovo windows xp and am having problems and would like to do a system restore but it will not go back far enough to do a factory setting
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  1. Unfortunately Windows will not keep all restore points so you cannot go all the way back.

    Do you have the original CD that came with the PC ?
    Which Lenovo PC do you have ?

    This may help:

    Wha problem are yoyu having ?
    Are you sure you want to do a factory setting reset ?
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