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WD Elements 1TB noises

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  • Hard Drives
  • Western Digital
  • Storage
Last response: in Storage
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July 29, 2010 3:03:24 AM

My TB is about a year old, and the other night it fell off my nightstand (only about a foot onto a pile of pillows) however now it is making this awful high pitched noise that almost sounds like nails on a chalkboard or a nail on a grindstone. It's awful, and now my computer can only find the harddrive ever once in awhile. What is going on?

More about : elements 1tb noises

a c 415 G Storage
July 29, 2010 3:44:19 AM

I wouldn't think that dropping it that short a distance onto a pillow would do any damage - but if it was turned on at the time then you could well have caused a head crash. If it's making strange noises and not reading properly then it makes that theory seem more likely. If that's indeed the case, you're probably hooped.
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July 29, 2010 4:31:19 AM

Would WD be able to get my info off of it if it's screwed?
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a c 415 G Storage
July 29, 2010 10:59:20 AM

I think if you look at the warranty that WD's sole responsibility is to replace the drive. It's possible that WD could recover the data, and there are certainly other specialty vendors who perform that kind of service, but it would likely be very expensive.

This is exactly the reason why people make backup copies of their data.
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July 29, 2010 1:58:25 PM

Are you sure your nightstand is only a foot high? If you plan on saving any of your data, you need to start copying as much info as you can off that drive.
Only copy a few folders at a time, just incase you find one you can't copy.
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July 29, 2010 10:08:17 PM

The drop from nightstand to pillows was about a foot.
How expensive are we talking? hundred? hundreds? a grand?
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a c 415 G Storage
July 29, 2010 11:03:24 PM

The expense depends on how much damage has been done, but I'd think it would start in the hundreds.
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