Blue screen, crashing laptop

this happens often when waking up from sleep mode, or screen saver, and during racing games, grid and dirt to be specific.
this is the event viewer report:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbf038ecc, 0x8b0d9c34, 0x00000000).

i have hp elitebook 6930p, 2g ram, ati 3450 hd graphic card operating on xp sp2

my laptop is brand new and i've sent to hp support and they claim the hardware is healthy.
can anyone help with this, i installed the latest drivers but nothing improved.
13 answers Last reply
More about blue screen crashing laptop
  1. It only happens in racing games ?
    Test with other games too,and also run 3DMARK06 on your machine and see if it passes or not.
  2. it happened a couple of times when waking up from sleep mode
  3. That looks like a memory allocation error. Could be that your games are using a bit of memory that has been allocated to another program, or there are conflicting drivers.

    What hardware/software did you install immediately prior to getting this problem?
  4. i installed ati latest driver from hp site
  5. Did you make sure the previous drivers you had were removed prior to installing them? you can do this with CCCleaner, then install the latest drivers from the ati website. unless you need the hp drivers cos your systems got a different configuration.
    then run chkdsk (http://www.updatexp.com/windows-xp-chkdsk.html) and see if the problem sorts itself out

    hope this helps
  6. Install the latest ATI drivers from AMD sites,also as matt said,do a clean install,download DRIVER SWEEPER,then
    1_Go to control panel and uninstall the driver from there
    2_Reboot and go to safemode and open driver sweeper and click on clean(this removes some files which werent deleted)
    3_Boot normally and Install the new driver
  7. i removed the old one with driver cleaner pro from the safe mode, the game doesn't cause the BSOD anymore, but after a few minutes it is minimized because of an error message caused by a process related to the card reader, after terminating the process, and playing the game for another while, it causes an error (grid.exe) refusing to start unless the laptop restarted.
  8. Plz run a benchmark test like 3DMARK06 and see if it passes or not
  9. do you know other benchmarking test, 3dmark06 won't start on my laptop
  10. If the card reader seems to be causing it, you could try disabling it in device manager before playing.
  11. the link that u posted doenst show any scores
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