Can anyone help me please.
My WD 1TB external hard drive ( with every photo as a family we have ever taken on it ) starts when I power it . No lights come on , but you can hear the fan start. then shuts down before my lap top recognises it.
Does your ext HDD have its own power supply? If so, connect it (as opposed to using only USB power). If it doesn't have its own power supply, make sure you are connecting to a USB port that provides power (output). Most laptops/notebooks have USB ports that are both "generic" and meant for providing additional power to peripherals. Good luck!