Hello,my Dell Dimension 5150 desktop drive D says it is dvd-rw. it will play a cd but not any dvd or even recognise a blank dvd-rw disc. MS fixit says I do not have a problem ? !! I have cleaned the lens to no avail
Uninstall the driver and restart the computer. Right Click my computer>manage>device manager>CD/DVD drives> right click your DVD drive> uninstall> then restart. Then give it a try.
Thanks for the advice, I shall retain this for future reference, but it didn't solve the problem. The dvd player blinks at the front for about 10 seconds, then a message comes up on the screen telling me to insert a disc !