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Pc Freeze i dont know Why! plz help

  • Dell Studio Xps
  • RAM
  • Components
Last response: in Components
April 27, 2009 5:53:48 PM

Hi, im new in Here, Hope you can help me with my problem, I have a dell XPS 410 Pentium D @ 2.8ghz, Geforece 9500 GT and 4gb ram, and here starts the problem, i recently bought a A-data 2gb Ram @ 800Mhz, and installed it on my pc, but computer start freezing most of the time while i was using Chrome so i thought "oh that could be", so then i installed Firefox, but then i notice that Pc freeze randomly, Chorme, Firefox, Windows live... etc, so i though i could be windows, i made a Clean install of Windows, and though the porblem was solved but it still happens, so finally i noticed it could be the ram, but here comes the strange thing about it, i Run memtest and 0 erros, so that was really confusing then i ran a stress test and the pc didnt froze whle running it, so i dont know if it could be my power supply also or a combination of both or even my HD i would really appreciate any help you can give me im actually using 2gb of ram ( 2 x 1 Kingsotn 1gb @ 533 )and pc dont freeze so i dont know what to do
Btw sorry if my english is kind of confusing xD

More about : freeze dont plz

April 27, 2009 6:48:46 PM

Could be your older motherboard dont support more then 2G of ram. Use google to find out. My broinlaw has a mobo that can only use 2G of ram.
April 27, 2009 6:53:23 PM

No my MoBo can support 8gb Ram is on the Dell Support Page, thx
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April 27, 2009 8:32:40 PM

Um no!

It supports 4G and only capacitys up to 1G per slot.

Dell™ XPS™ 410 Service Manual


Processor type
Intel® Pentium® 4
Intel® Pentium® D
Intel® Core™ 2 Duo

Level 2 (L2) Cache
at least 2 MB on Intel Pentium D, Pentium 4, and Core processors


dual-channel 533-, 667-, and 800-MHz DDR2

Memory connectors

Memory capacities
512 MB or 1 GB

Maximum memory
4 GB

BIOS address

Computer Information

Intel P965 Express Chipset

DMA channels

Interrupt levels

4 MB

Integrated Intel 82566DC Gigabit Network Connection

System clock
800- or 1066-MHz data rate (depending on your processor)


PCI Express


Sigmatel 9227 audio codec

Internal 7.1 channel or PCI option cards

Expansion Bus

Bus type
PCI 32-bit (PCI Specification 2.2)
PCI Express x1, x4, and x16 (PCI express 1.1a)

Bus speed
PCI: 33 MHz

PCI Express:100 MHz

Bus throughput
PCI Express:

x1 slot bidirectional speed - 500 MB/s

x4 slot bidirectional speed - 2 GB/s

x16 slot bidirectional speed - 8 GB/s



connector size
120 pins

connector data width (maximum)
32 bits

PCI Express (x1)

one x1

connector size
36 pins

connector data width (maximum)
1 PCI Express lane

PCI Express (x4)

one x4 (x8 connector wired as x4 electrically)

connector size
98 pins

connector data width (maximum)
4 PCI Express lanes

PCI Express (x16)

one x16

connector size
164 pins

connector data width (maximum)
16 PCI Express lanes


Externally accessible:
two 3.5-inch drive bays (FlexBay)

two 5.25-inch drive bays

Available devices
serial ATA drives, floppy drive, Media Card Reader, DVD drive, and DVD/CD-RW combo drive

Internally accessible:
two 3.5-inch hard-drive bays


External connectors:

Video (external card)
15-pin VGA connector

28-pin DVI connector

Network adapter
RJ-45 connector

two front-panel, six back-panel, and two internal USB 2.0-compliant connectors.

seven back-panel connectors for line-in, line-out, microphone, rear surround, side surround, center/subwoofer Low Frequency Effects (LFE) channel, and S/PDIF; two front-panel connectors for headphones/microphone

System board connectors:

Serial ATA
six 7-pin connectors

FlexBay Drive
USB 9-pin header for optional Media Card Reader (3.5-inch bay devices)

5-pin connectors

three 120-pin connectors

PCI Express x1
36-pin connector

PCI Express x4 /x8
98-pin connector

PCI Express x16
164-pin connector

Thermal sensor 1x2
2-pin connector

PS/2 and serial port connector 2x12
24-pin connector

33-pin connector

Controls and Lights

Power control
push button

Power light
green light — Blinking green in sleep state; solid green for power-on state.

amber light — Blinking amber indicates a problem with the power supply inside the computer. If the system cannot boot and there is a solid amber light, this indicates a problem with the system board (see Power Lights).

Hard-drive access light

Link integrity light (on integrated network adapter)
green light — A good connection exists between a 10-Mbps network and the computer.

orange light — A good connection exists between a 100-Mbps network and the computer.

off (no light) — The computer is not detecting a physical connection to the network.

Activity light (on integrated network adapter)
yellow light — Blinking indicates activity on the network.

Diagnostic lights
four lights on the front panel (see Diagnostic Lights)

Standby power light
AUXPWR on the system board


DC power supply:

375 W

Heat dissipation
1280 BTU/hr

Note: Heat dissapation is calculated based upon the power supply wattage rating.

Voltage (see the safety instructions in the Product Information Guide for important voltage setting information)
90 to 135 V and 180 to 265 V at 50/60 Hz

Backup battery
3-V CR2032 lithium coin cell


46.05 cm (18.13 in)

18.75 cm (7.38 in)

45.42 cm (17.88 in)

12.7 kg (28 lb)



10° to 35°C (50° to 95°F)

–40° to 65°C (–40° to 149°F)

Relative humidity
20% to 80% (noncondensing)

Maximum vibration:

0.25 G at 3 to 200 Hz at 0.5 octave/min

0.5 G at 3 to 200 Hz at 1 octave/min

Maximum shock:

bottom half-sine pulse with a change in velocity of 20 inches/sec (50.8 cm/sec)

27-G faired square wave with a velocity change of 200 inches/sec (508 cm/sec)


–15.2 to 3048 m (–50 to 10,000 ft)

–15.2 to 10,668 m (–50 to 35,000 ft)

April 27, 2009 8:46:05 PM

nop, well yeah, but thats when they released the pc and havent been updated since then, with the bios Update it make it useful with 2gb Rams and even with quad core Processors also make it expandable to 8gb ( i can tell you this because put 4.5 ( using a 512 ram i have ) and it detected it also without it if it wasnt supported it would even run
Here's the motherboard's specs. I copied this off of Dell's website:

Socket Type Socket - T (LGA 755)
CPU Support Pentium 4 from 631(3.0G) upto 661(3.6G)
Pentium D from 920(2.8G) upto 950(3.4G) and 955(3.46G)
FSB Support 800MHz/1066MHz
Chipset(Northbridge/Southbridge) NVIDIA nForce 4 SLI (NVIDIA C19/MCP 55)
Upgradable BIOS 4Mb Flash EEPROM
Memory standard 533 / 667DDR2 (240 pin)
Number of memory slots 4 slots (populate in pairs for dual channel)
Memory Modules supported 512MB, 1GB, 2GB
Max memory supported 8 GB (using 64-bit OS)
Audio controller Sigmatel 9227 on High Definition Audio Interface
Audio specifications 24-bit ADC, 24-bit DAC
7.1 channels
~90 dB signal to noise ratio (tested)
Expansion slots 2-PCIex16
Internal Connectors 1 - ATA100 channel (upto 2 Devices)
6 - SATA || (3.0 Gb/sec, NCQ with compatible drives)
SATA RAID 0/1/JBOD supported
1 - FDD channel
3 - PWM controlled fan headers (with compatible fans)
2 - USB 2.0 (USB ports 8 & 9)
1 - IEEE 1394a
1 - Front panel (audio, PWR & HDD LEDs, PWR button)
Rear panel connectors 1 - 10/100/1000 Mbps Onboard LAN (RJ-45)
8 - USB 2.0
2 - PS/2
1 - Serial (COM)
1 - S/P DIF out (optical)
Physical Form Factor 7 - slot full sized BTX standard (12.6" x 10.5")

The motherboard is a proprietary model, probably made by Dell.
And yes im using a 64 os
April 27, 2009 8:51:58 PM

double checked with everest ultimate
max memory capacity 8 gb
April 27, 2009 8:58:10 PM

You either dont have the right bios or you bought incompatible ram.
April 27, 2009 9:04:56 PM

wouldnt eveneven would be recognize by the system o r my pc just wont turn on and thats not the case pc turns on and works fine but it random freeze to the point i have to hard reset the Pc, thats why i think maybe it could be a PSU-Ram combination problem or just the ram
im cheking the Bios update to see if that fix the problem