I am currently using (Gigabyte Ep45-ud3l, gtx260 c216, e8400, 4GB patriot ram, Windows xp sp3) i am using a ball mouse via ps2 port, it works fine. I bought a razer deathadder today. So i unplugged the ps2 mouse, put the usb mouse into a port, put the disc in(atm the mouse is not tracking). Also windows Found new hardware wizard comes up, so i clicked cancel. After installing the driver and restarting my computer the mouse doesn't track. I know the mouse is okay, because my other wireless mouse doesn't work either. I tried deleting 2 registry keys as instructed on the microsoft website, still doesn't work. on my bios usb mouse is enabled. What should i DO?
i think you should only plug something in the usb port with the system powered down plug it in
Description: Razer DeathAdder New firmware update (Razer DeathAdder firmware version v1.25**) which addresses compatibility issues for all Razer DeathAdder mice. Supported Operating System for Driver Supported Languages
i have the latest firmware version and program version.
On the hardware manager, the razer deathadder is detected but when i move it, it doesn't track.
Any Ideas?
I would think about RMA it too, but if another mouse doesn't work on your system, then it is most likely your system.
Have you try the mouse with another computer? BTW, no need to install driver to test it, it should track just right without it.
If it's working in another computer, I would try to boot from a Linux-CD to see if it works. If it works there, it is probably your Windows, if not, somethings wrong with the hardware of your system (maybe a short in the USB, a front panel badly connected, etc)
I think I would ask Razer support what they thought, send an email to support. In the meantime while you are waiting for their response, uninstall the driver and boot in to Safe Mode and install the driver. Also try defaulting the BIOS. If no worky, perhaps enable hi speed USB if there is an option.
Message edited by badge on 05-09-2009 at 01:51:36 AM
the other usb work fine with my ipod and printer. Also i already tried installing in safe mode. I tried hooking up the deathadder on laptop running vista, and the find new hardware thing comes and up and the mouse works fine. Also i think the problem is xp related, xp first install some simple drivers so tat the mouse will work i think.. . After the driver wizard comes up, i just click the recommended one, then it installs something in system32/drivers. it evens say ur device is working properly etc. etc.
Message edited by david8115 on 05-09-2009 at 06:45:42 AM
I HAVE AN GIGABYTE 945 GZME -RH MOTHER BOARD AND 9600 GT HAVING THE SAME PROBLEM AS DAVID 8115 ,AND ONE OF MY FRIEND ALSO HAVING SAME PROBLEM WITH 260 FROM XFX. I HAVE A MICROSOFT MOUSE AND MY FRIEND HAS A LOGITECH MOUSE.
ALL OTHER USB DEVICES ARE WORKING EXCEPT THE MOUSE.
Message edited by vmosfet on 06-28-2009 at 10:51:03 PM