DVD player/ CD Burner missing

My HP Pavilion dv6810us Laptop has suddenly lost communication with its DVD/ CD Player/Burner. Drive "E" no longer appears with other hard disc drives. I don't know what I did to get so lost but Ineed help recovering from this disaster.
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More about player burner missing
  1. Check your BIOS if your CD/DVD drive is detected there or not.
  2. First, delete the upper and lower filters.

    If that doesn't fix it, run this Fixit scan.
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DVD Drives DVD Players Burner CD-Rom Storage