Sign in with
Sign up | Sign in
Your question

Problem installing epson printer on HP desktop-Windows XP

Last response: in Windows XP
Share
July 19, 2011 12:19:52 AM

I tried to install the printer drivers for Epson Artisan 800 to my HP desktop computer. I have Windows XP operating system. The drivers seem to install but then I get an error message "printer driver cannot be installed". Is this a Windows XP issue?
July 19, 2011 12:39:35 PM

is this a brand new printer or did you have it working on winxp before?

is your printer drivers for windows xp or win7?
m
0
l
July 19, 2011 2:52:15 PM

It was working in WinXP before. The printer drivers I downloaded were for WinXP.
m
0
l
Related resources
July 19, 2011 4:21:23 PM

Ok, I will assume it's 32-bit winxp.

Here's the link to their driver page:
Epson Artisan 800 Drivers

Now looking at the choices available you need:
- epson config utility v3.7.0
- Scanner Driver and EPSON Scan Utility v3.44A
- Printer Driver v6.63
or
- Drivers and Utilities Combo Package - epson13282.exe

Which one did you have?
m
0
l
July 19, 2011 4:32:32 PM

Yes, 32 bit winXP. Drivers and Utilities Combo Package epson13329.exe (this was what Epson support chose for me to download).
m
0
l
July 19, 2011 8:56:43 PM

epson13329.exe is the drivers for win7
m
0
l
!