oojoor

Distinguished
Aug 24, 2010
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18,510
Dear all.

Hello and hope you doing fine,

Recently I have bumped in to a problem with my Maxtor external HDD.
Any time I try to access my HDD it gives me this error: "error performing inpage operation."

I have no idea how to solve this problem. I have bought this device about two years a go and this is my first time facing such a problem. Please let me know what am I suppose to do.

My device info:
Maxtor 500GB.
Model: 9NX2DT-500


Please kindly lead me to get rid of this difficulty.

Best regards


 

x3style

Distinguished
Jul 25, 2006
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18,690
Start run cmd, type chkdsk DriveLetter: /f make sure your are logged in as admin if it still does not work try chkdsk DriveLetter: /r /f.
Replace DriveLetter: with the Drive letter your usb drive has.
 
This means the drive is unable to read the stored data. Running a utility such as "DiskCheckup" to look at the "SMART" error counters will probably reveal "reallocated" or "pending" sectors.

The first thing you should do is to get a copy of as much data as you can from your drive in case it fails.

The next thing to do is to monitor the "reallocated" and "pending" sector counts. If those counts are increasing then your drive is probably failing, and it would be wise to replace it.