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A connection to the fax server cannot be made

Last response: in Windows XP
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July 21, 2011 2:12:57 PM

yes you can fax, need a land line and modem.

if you recently upgraded to winxp (way overdue, considering you should have updated to win7)
you probably missing drivers for your modem, you can find them on the drivers cd that came with your machine
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July 21, 2011 4:46:16 PM

AntiZig said:
yes you can fax, need a land line and modem.

if you recently upgraded to winxp (way overdue, considering you should have updated to win7)
you probably missing drivers for your modem, you can find them on the drivers cd that came with your machine


This problem appears to occur because the security data base is
corrupted as documented here:
http://support.microsoft.com/kb/884018/EN-US/

AntiZig.....thank you ....I reloaded the driver disk .....same thing....I can get to the Fax Wizard....when I press next I get the message info cannot be retrieved......I have xp sp3....they claim because of the automatic update the security data base is corrupted.....I'am trying a hotfix ....if that doesn't work....the next automatic update might.....I get a ton of security automatic updates from windows xp
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Best solution

July 21, 2011 4:56:14 PM

might want to read through this one as well
http://support.microsoft.com/kb/306550
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July 28, 2011 2:57:23 AM

AntiZig said:
might want to read through this one as well
http://support.microsoft.com/kb/306550



Thanks again Antizig

Tried the hotfix but microsoft said this hotfix was applied in an earlier automatic update.....
Will wait for Microsoft automatic update and pray it works
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August 7, 2011 12:48:27 AM

Best answer selected by dumbpole.
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August 7, 2011 2:55:39 AM

This topic has been closed by Area51reopened
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