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Computer clock synchronization failures

Last response: in Windows XP
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Anonymous
May 6, 2004 7:11:36 PM

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

My computer's clock keeps changing to February 22, 2036,
which kicks my Norton Antivirus into "Subscription
expired" and requires repeated corrections. There does
not seem to be a pattern to when it does it except it's
usually wrong when I turn on the computer, and it will
change sometime in the course of being on-line with
either email or internet. Because it's chronic, it's
preventing me from downloading updates from Microsoft.
I've synchronized with Microsoft clock every time, but it
doesn't hold. I just cleared w32.sasser virus from my
computer, but the clock problem began occurring 2 weeks
ago. HELP!
Anonymous
May 8, 2004 1:06:18 PM

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

On Thu, 6 May 2004 15:11:36 -0700, Inkpot wrote:

> My computer's clock keeps changing to February 22, 2036,
> which kicks my Norton Antivirus into "Subscription
> expired" and requires repeated corrections. There does
> not seem to be a pattern to when it does it except it's
> usually wrong when I turn on the computer, and it will
> change sometime in the course of being on-line with
> either email or internet. Because it's chronic, it's
> preventing me from downloading updates from Microsoft.
> I've synchronized with Microsoft clock every time, but it
> doesn't hold. I just cleared w32.sasser virus from my
> computer, but the clock problem began occurring 2 weeks
> ago. HELP!

When you first start the computer, Windows picks up the date/time from the
system. Since the date/time are wrong when you first turn on the computer,
the settings may be incorrect in BIOS.

Check the system's documentation for directions on entering the BIOS setup
menus and check that the date/time is set correctly. OR: On systems that
show the POST screens, you will see a line that says "Press <some key> to
enter setup." That's the key you need to press to get to the needed menus.

If the system continues to show the wrong time at startup, have the battery
on the motherboard replaced. The battery stores date/time and configuration
info when the system is not powered on. When the battery runs low, that
information is not preserved from one boot to the next. Little things will
not be right at first and as the battery gets lower, more information is
lost to the point that the system may not boot unless you adjust BIOS
manually at every startup. Replacing the battery (and checking that
settings in BIOS are correct) will set things straight again.

--
Sharon F
MS-MVP ~ Windows XP Shell/User
!