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How do I eliminate vertical lines in HP Pavillion ze4900 laptop?

Last response: in Windows XP
July 25, 2011 12:32:31 PM

I have a hp pavillion ze 4900 that has developed vertical lines on the monitor. Is there a solution/
a b D Laptop
July 25, 2011 1:26:10 PM

You first need to determine if this is caused by the monitor itself or the video card.

To do so, you need to connect an external monitor to your laptop, if the lines appear on external monitor, you have video card problem. If lines do not appear on the external monitor, you have a problem with your LCD in laptop.

In both cases you will need to have a specialist open the laptop up and replace the faulty part.