Hello,
I am not particularly computer savvy but will do the best I can to explain the situation.
I have a small business and we store files on an Iomega StorCenter ix2. For no known reason, the unit was no longer visible on the network. We called our IT person who connected both drives to a pc and while the drives said "healthy" they showed up as an "unknown partition" and the data could not be accessed. We called Iomega and they told us to send the unit to them for a minimum data recovery charge of $1500. Can you suggest a way for us to recover the data?
side note: the first Iomega server we purchased was a little over 1 year ago. We had it replaced in Oct '09 because it did not work properly. We are told that our present unit is not under warranty from the date we received it, but the date the previous faulty unit was received. I hate Iomega.
thank you.
I am not particularly computer savvy but will do the best I can to explain the situation.
I have a small business and we store files on an Iomega StorCenter ix2. For no known reason, the unit was no longer visible on the network. We called our IT person who connected both drives to a pc and while the drives said "healthy" they showed up as an "unknown partition" and the data could not be accessed. We called Iomega and they told us to send the unit to them for a minimum data recovery charge of $1500. Can you suggest a way for us to recover the data?
side note: the first Iomega server we purchased was a little over 1 year ago. We had it replaced in Oct '09 because it did not work properly. We are told that our present unit is not under warranty from the date we received it, but the date the previous faulty unit was received. I hate Iomega.
thank you.