DVD drive is not detected

[praful_66]

Hi guys,
I have a big problem. My computer cannot detect my DVD drive.
Its not the power supply because when i press the open button the drive opens. My computer screen appears without any DVD drive icon. Do i have to install driver or something else.

 

[pjmelect]

Can you see the DVD drive in the BIOS? I you can then the problem is with Windows in which case try this Microsoft web page and click on the "run now" button.

http://support.microsoft.com/gp/cd_dvd_drive_problems

 

[aford10]

Follow the steps in this guide to delete the upper and lower filters.
http://support.microsoft.com/kb/982116