Tom's Hardware > Forum > Graphic & Displays > Graphics Cards > Need help with installing a 4870 X2

Need help with installing a 4870 X2

Forum Graphic & Displays : Graphics Cards - Need help with installing a 4870 X2

Tom's Hardware: Over 1.4 million members in 6 different countries available to answer all your high-tech questions. Sign up now! Its free!
Ask the community Add a reply
Word :    Username :           
 
deg03   03-22-2009 at 10:40:21 PM

i have connected the power the pci-e power. i have put it in a pci-e x16 slot.And i used the disk to run the setup. but when i tried installing the driver and restarted it it comes up with a message saying "No ATI graphics driver is installed. or the ATI driver is not functioning properly. Please install the ATI driver appropriate for your ATI hardware."

Add a reply
Sponsored Links
Register or log in to remove.
Wgfalcon   03-22-2009 at 10:46:46 PM
- 0 +

just to double check you connected both the 6 pin and the 8 pin pcie connectors?
what power supply, motherboard, operating system and driver version.
if this is an upgrade from an nvidia card have you run driver sweeper?
(google guru3d and driver sweeper)

------------------------------ Core i7 920 @ 3.99 ghz 1.35v 48 idle/73 load
Gigabyte EX58-UD4P
OCZ 3P1600V2Z 6 gb @ 1520 7-7-7-24-1t 1.64v
Sapphire 4870x2 stock(for now)
Reply to Wgfalcon
deg03   03-22-2009 at 10:54:10 PM
- 0 +

i checked that before but i will check again. its 32 bit vista business, corsair 850 W, GB EX58 extreme. no its not an upgrade, its a new system.

Reply to deg03
Wgfalcon   03-22-2009 at 11:05:11 PM
- -1 +

how much ram in your system

------------------------------ Core i7 920 @ 3.99 ghz 1.35v 48 idle/73 load
Gigabyte EX58-UD4P
OCZ 3P1600V2Z 6 gb @ 1520 7-7-7-24-1t 1.64v
Sapphire 4870x2 stock(for now)
Reply to Wgfalcon
Wgfalcon   03-22-2009 at 11:09:49 PM
- 0 +

also download driver sweeper and the catalyst 9.3 driver package for vista 32 bit run driver cleaner and remove all ati and nivida drivers reboot then install 9.3 and reboot when prompted.

------------------------------ Core i7 920 @ 3.99 ghz 1.35v 48 idle/73 load
Gigabyte EX58-UD4P
OCZ 3P1600V2Z 6 gb @ 1520 7-7-7-24-1t 1.64v
Sapphire 4870x2 stock(for now)
Reply to Wgfalcon
deg03   03-22-2009 at 11:14:47 PM
- 0 +

6 gig, only can use 4 tho. i got the 32 bit vista for free and its a legit version

Message quoted 1 times
Reply to deg03
Wgfalcon   03-22-2009 at 11:21:39 PM
- 0 +

if its a full (not oem,some one verify)legit version you can upgrade to 64bit for free i believe.

------------------------------ Core i7 920 @ 3.99 ghz 1.35v 48 idle/73 load
Gigabyte EX58-UD4P
OCZ 3P1600V2Z 6 gb @ 1520 7-7-7-24-1t 1.64v
Sapphire 4870x2 stock(for now)
Reply to Wgfalcon
Wgfalcon   03-22-2009 at 11:23:54 PM
- 0 +

you just have buy a 64bit disc 15 to 20 bucks from microsoft if its a retail version

------------------------------ Core i7 920 @ 3.99 ghz 1.35v 48 idle/73 load
Gigabyte EX58-UD4P
OCZ 3P1600V2Z 6 gb @ 1520 7-7-7-24-1t 1.64v
Sapphire 4870x2 stock(for now)
Reply to Wgfalcon
Wgfalcon   03-22-2009 at 11:45:32 PM
- 0 +

also the vid card ram counts against you total system ram . i don't think that would cause your particular problem but try just running 2 gigs and see

------------------------------ Core i7 920 @ 3.99 ghz 1.35v 48 idle/73 load
Gigabyte EX58-UD4P
OCZ 3P1600V2Z 6 gb @ 1520 7-7-7-24-1t 1.64v
Sapphire 4870x2 stock(for now)
Reply to Wgfalcon
trkorecky   03-23-2009 at 12:24:06 AM
- 0 +

The problem is probably that you're installing the drivers off the disc. Never do that, it's just a waste of your time.

As Wgfalcon mentioned, download the 9.3 suite and install that, then reboot twice afterwards (seem to help a lot with the 4870 X2 for some reason, possibly because of the two GPUs?). This should help fix your issue.

Reply to trkorecky
halcyon   03-23-2009 at 02:06:15 AM
- 0 +

Issues such as this are precisely why I don't feel comfortable buying an ATI card...I always go nVidia. I've had bad luck, personally, with ATI drivers and though they've got some hardware I like I just don't feel like being bothered.

...a frick'n shame they can't make their drivers more than rock solid like the Green Team has in my experience.

Message quoted 1 times
Reply to halcyon
nuke3ae   03-23-2009 at 08:39:32 AM
- 0 +

I haven't had any problems with ati drivers although nvidia on the other hand.....

When I first installed my 4870x2, (vista x32) The catalyst manager only recognized one of the gpu's on the card. When I switched to 64 bit it recognized both, i think it said something about "linked adapter" Maybe this is a similar problem.

I can confirm that a vista serial will work with either 32 or 64 bit as long as you install the same version.(ie: 32 bit home premium to 64 bit home premium.) I have done it a number of times with different computers

Reply to nuke3ae
annisman   03-23-2009 at 06:16:06 PM
- 0 +

halcyon wrote :

Issues such as this are precisely why I don't feel comfortable buying an ATI card...I always go nVidia. I've had bad luck, personally, with ATI drivers and though they've got some hardware I like I just don't feel like being bothered.

...a frick'n shame they can't make their drivers more than rock solid like the Green Team has in my experience.




???? Both comapnies have their problems with drivers, and probably 95% of the time, it's not an actual driver or hardware problem, but a user mistake ( such as installing a driver off of the CD which is probably the earliest drivers available for the card)

Let's not make this an NV vs ATI thread, that just doesn't apply here.

Reply to annisman
salem80   03-23-2009 at 07:09:31 PM
- 0 +

deg03 wrote :

6 gig, only can use 4 tho. i got the 32 bit vista for free and its a legit version


as what Wgfalcon said ...
first you have to remove any video graphic driver..and then restart
when windows found new hardware ignore the wizard and run Catalyst 9.3 setup and it will detect you video card automatically ..after window recognize you video card restart your pc and you video card will be ready ..
notice :.. if you change your system from 32bit to 64 bit you need do download new Catalyst that' support windows (vista) 64 bit ..

------------------------------ ||Athlon X2 7750 for 60$ Other Thoughts: How can AMD still be in business if they are selling these for so cheap? The heatsink/fan itself is probably costing them around 10 dollars or so.||
http://valid.canardpc.com/show_oc.php?id=548517
 Reply to salem80
Ask the community Add a reply
Tom's Hardware > Forum > Graphic & Displays > Graphics Cards > Need help with installing a 4870 X2
Go to:

There are 1198 identified and unidentified users. To see the list of identified users, Click here.

Forum map
Bestofmedia Forum ©
2000-2009 Bestofmedia Group
Page generated in 2.211 seconds
Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel
Sponsored links
  • Ask the community now
  • Publish
Ad
Related Topics
See all relatives topics
They won a badge
Join us in greeting them
How do I win badges?