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[Solved] GA-MA785GMT-UD2H Radeon HD 4200 Drivers

Forum Motherboards & Memory : Gigabyte - [Solved] GA-MA785GMT-UD2H Radeon HD 4200 Drivers

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Best answer from bilbat.

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Hey all,

I just got my new GA-MA785GMT-UD2H board and am trying to install the video drivers on Windows 7 (amd64).

My first attempt went sour, driver CD wouldn't install drivers claiming "OS not supported". I ended up being stuck with the Windows Generic VGA drivers which gave me very poor performance. I went to the ATI products page and they don't even have a product page for the new Radeon HD 4200 integrated chip yet. Searching google for the chip produces very low (and unhelpful) results.

So, I removed Windows 7, installed Windows XP Pro and when the driver CD started installing the graphics drivers it said it was using "ATI Catalyst 7- Series".

Here is what CPU-Z provides me:

Quote :

Monitoring
Mainboard Model GA-MA785GMT-UD2H (0x0000040F - 0x2F6F96C0)

Graphics
Number of adapters 1

Graphic APIs
API ATI OD5
API ATI I/O

Display Adapters
Display adapter 0
Manuf. API index 0
Display name \\.\DISPLAY1
Name ATI Radeon HD 4200
Memory size 700 MB
PCI device bus 1 (0x1), device 5 (0x5), function 0 (0x0)
Vendor ID 0x1002 (0x1458)
Model ID 0x9710 (0xD000)
Performance Level 0

Can anyone point me in the right direction to getting drivers installed for Windows 7 amd64?

Add a reply

Always welcome!

Quote :

If any Gigabyte employees are out there, please try to have a product page available before you let Newegg sell your motherboards!

I will pass this along to Janus Yeh, the GB tech rep at TweakTown...

I'm going to try ATI_8.634.0.0000_Win7_x86_x64.exe. I'll let you know if it works.

Reply to bsl

I would give a shot at "9-7_vista64_win7_64_dd_ccc_wdm_enu.exe" here:
http://game.amd.com/us-en/drivers_ [...] ws-7-64bit
they don't, indeed, yet have a selection for the 4200, but GPUs are built in 'families', and are often backward compatible...

Reply to bilbat

Neither driver set worked... After a bit of googling, it looks like it's more of an issue with Catalyst Install Manager with Windows 7 rather than unsupporting drivers.

The install log says it installed with no errors, picked up the Radeon HD 4200 and everything.

Anyone know the issue I'm talking about / know the solution?

Message quoted 1 times

Reply to bsl

Here's what CPU-Z gives me from Windows 7.

Quote :

Monitoring
Mainboard Model GA-MA785GMT-UD2H (0x0000040F - 0x2F6F96C0)

Graphic APIs
API ATI I/O

Display Adapters
Display adapter 0
Display name \\.\DISPLAY1
Name Standard VGA Graphics Adapter
PCI device bus 1 (0x1), device 5 (0x5), function 0 (0x0)
Vendor ID 0x1002 (0x1458)
Model ID 0x9710 (0xD000)
Performance Level 0

Here's my install report from ATI Install Manager:

Quote :

Catalyst® Install Manager
Installation Report
08/08/09 21:09:38

Hardware information
Name ATI Radeon HD 4200
Manufacturer ATI Technologies Inc
Device ID 0x9710
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0xd000
Subsystem vendor ID 0x1458
Other hardware

Existing packagesMicrosoft Visual C++ 2005 SP1 Redistributable

Packages for install
ATI Catalyst Install ManagerFinal Status: Success
Version of Item: 3.0.732.0
Size: 20 Mbytes

Other detected devices
RS780
Manufacturer ATI Technologies Inc
Device ID 0x9601
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x9601
Subsystem vendor ID 0x1022

Manufacturer ATI Technologies Inc
Device ID 0x970f
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0x960f
Subsystem vendor ID 0x1458

ATI Integrated SATA Support
Manufacturer ATI Technologies Inc
Device ID 0x4390
Vendor ID 0x1002
Class Code 0x01018f
Revision ID 0x00
Subsystem ID 0xb002
Subsystem vendor ID 0x1458

ATI Integrated SMBus Support
Manufacturer ATI Technologies Inc
Device ID 0x4385
Vendor ID 0x1002
Class Code 0x0c0500
Revision ID 0x3c
Subsystem ID 0x4385
Subsystem vendor ID 0x1458

ATI Integrated SATA Support
Manufacturer ATI Technologies Inc
Device ID 0x439c
Vendor ID 0x1002
Class Code 0x01018a
Revision ID 0x00
Subsystem ID 0x5002
Subsystem vendor ID 0x1458

ATI Integrated Azalia Support
Manufacturer ATI Technologies Inc
Device ID 0x4383
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xa102
Subsystem vendor ID 0x1458

Error messages

Here's my C:\Program Files\ATI Technology directory listing (which I find interesting):

Quote :

Directory of c:\Program Files\ATI Technologies

08/08/2009 09:05 PM <DIR> .
08/08/2009 09:05 PM <DIR> ..
0 File(s) 0 bytes

Total Files Listed:
0 File(s) 0 bytes
2 Dir(s) 190,337,929,216 bytes free

and finally my C:\Program Files\ATI directory:

Quote :

Volume in drive C has no label.
Volume Serial Number is A03D-F221

Directory of c:\Program Files\ATI

08/08/2009 09:05 PM <DIR> .
08/08/2009 09:05 PM <DIR> ..
08/08/2009 09:08 PM <DIR> CIM
0 File(s) 0 bytes

Directory of c:\Program Files\ATI\CIM

08/08/2009 09:08 PM <DIR> .
08/08/2009 09:08 PM <DIR> ..
08/08/2009 09:08 PM <DIR> Bin64
08/08/2009 09:08 PM <DIR> Config
08/08/2009 09:08 PM <DIR> Images
08/08/2009 09:09 PM <DIR> Reports
0 File(s) 0 bytes

Directory of c:\Program Files\ATI\CIM\Bin64

08/08/2009 09:08 PM <DIR> .
08/08/2009 09:08 PM <DIR> ..
07/02/2009 01:52 PM 26,640 atdcm64a.sys
07/02/2009 12:23 PM 66,560 ATILog.dll
07/02/2009 12:26 PM 481,280 ATIManifestDLMExt.dll
07/02/2009 01:52 PM 372,240 ATISetup.exe
07/02/2009 12:26 PM 205,312 CompressionDLMExt.dll
07/02/2009 12:26 PM 199,680 CRCVerDLMExt.dll
07/02/2009 12:24 PM 1,387,008 DetectionManager.dll
11/02/2006 08:22 AM 525,792 difxapi.dll
07/02/2009 12:23 PM 716,288 DLMCom.dll
07/02/2009 12:26 PM 206,848 EncryptionDLMExt.dll
07/02/2009 12:26 PM 1,572,352 InstallManager.dll
07/02/2009 12:33 PM 5,204,480 InstallManagerApp.exe
08/04/2006 10:26 AM 1,208 InstallManagerApp.exe.manifest
07/02/2009 12:25 PM 373,248 LanguageMgr.dll
07/02/2009 12:25 PM 699,392 PackageManager.dll
08/11/2006 03:19 PM 4,223 readme.rtf
07/02/2009 01:52 PM 577,040 Setup.exe
08/04/2006 10:26 AM 1,208 Setup.exe.manifest
07/02/2009 12:20 PM 2,713,600 xerces-c_2_6.dll
07/18/2005 05:48 PM 89,088 zlibwapi.dll
20 File(s) 15,423,487 bytes

Directory of c:\Program Files\ATI\CIM\Config

08/08/2009 09:08 PM <DIR> .
08/08/2009 09:08 PM <DIR> ..
06/18/2009 03:52 PM 59,392 atiicdxx.msi
05/26/2008 01:54 PM 24,064 chipset.MSI
01/30/2007 11:30 AM 932 DLMServer.cfg
12/15/2006 12:34 PM 4,824 eulaCHS.txt
07/16/2009 11:20 PM 14,764 eulaENU.txt
08/08/2009 09:09 PM 1,083 InstallManager.cfg
03/03/2005 06:38 PM 953 Language.Dat
12/15/2006 02:27 PM 1,292 licenseCHS.txt
12/15/2006 02:31 PM 1,326 licenseCHT.txt
11/16/2006 11:12 AM 3,808 licenseCSY.txt
12/15/2006 03:31 PM 3,940 licenseDAN.txt
12/12/2006 11:57 AM 3,864 licenseDEU.txt
11/02/2006 10:37 AM 3,456 licenseENU.txt
12/15/2006 08:40 AM 3,808 licenseESP.txt
12/15/2006 03:12 PM 3,606 licenseFIN.txt
12/15/2006 08:45 AM 4,026 licenseFRA.txt
12/12/2006 08:43 AM 3,634 licenseITA.txt
12/12/2006 04:50 PM 2,104 licenseJPN.txt
12/15/2006 09:01 AM 1,900 licenseKOR.txt
12/15/2006 09:03 AM 3,834 licenseNLD.txt
12/15/2006 09:05 AM 3,688 licenseNOR.txt
11/16/2006 10:57 AM 4,208 licensePLK.txt
12/12/2006 03:16 PM 3,618 licensePTB.txt
12/15/2006 09:22 AM 3,712 licenseSVE.txt
12/15/2006 02:00 PM 3,374 licenseTHA.txt
08/22/2005 05:55 PM 16,384 MMTableRev0.MSI
08/22/2005 05:55 PM 16,384 MMTableRev1.MSI
05/07/2007 11:30 AM 17,408 MMTableRev2.MSI
10/05/2005 06:02 PM 919 Monet.ini
09/18/2008 10:56 AM 99,494 MonetCHS.xml
02/12/2009 09:38 AM 99,844 MonetCHT.xml
02/12/2009 09:38 AM 129,360 MonetCSY.xml
02/12/2009 09:38 AM 130,626 MonetDAN.xml
02/24/2009 10:21 AM 136,082 MonetDEU.xml
09/10/2008 11:17 AM 129,024 MonetENU.xml
02/12/2009 09:38 AM 137,184 MonetESP.xml
02/12/2009 09:38 AM 129,934 MonetFIN.xml
05/22/2009 10:42 AM 137,716 MonetFRA.xml
02/12/2009 09:38 AM 137,746 MonetGRK.xml
02/12/2009 09:38 AM 130,046 MonetHNG.xml
02/12/2009 09:38 AM 135,608 MonetITA.xml
02/12/2009 09:38 AM 111,050 MonetJPN.xml
02/12/2009 09:38 AM 108,434 MonetKOR.xml
02/12/2009 09:38 AM 133,914 MonetNLD.xml
02/12/2009 09:38 AM 128,632 MonetNOR.xml
02/12/2009 09:38 AM 133,242 MonetPLK.xml
02/12/2009 09:38 AM 133,288 MonetPTB.xml
05/01/2009 03:22 PM 131,106 MonetRSA.xml
02/12/2009 09:38 AM 131,284 MonetSVE.xml
02/12/2009 09:38 AM 126,860 MonetTHA.xml
02/12/2009 09:38 AM 128,736 MonetTRK.xml
05/19/2009 11:15 AM 2,078 OEM.Dat
02/24/2005 01:28 PM 279 OS.Dat
02/12/2009 02:27 PM 1,698 OSMajorMinor.Dat
12/08/2005 12:17 PM 727 OSServicePacks.Dat
05/13/2009 04:52 PM 6,649 PackageSubType.Dat
06/11/2007 04:08 PM 543 PackageType.Dat
02/23/2005 05:01 PM 454 Security.Dat
08/11/2006 03:46 PM 363,054 Splash.bmp
08/24/2005 11:18 AM 16,384 tvtablerev1.MSI
10/09/2007 04:19 PM 4,608 TVW_USB_ID.MSI
61 File(s) 3,411,989 bytes

Directory of c:\Program Files\ATI\CIM\Images

08/08/2009 09:08 PM <DIR> .
08/08/2009 09:08 PM <DIR> ..
07/17/2006 09:57 AM 30,641 a.jpg
07/17/2006 09:57 AM 30,357 b.jpg
07/17/2006 09:57 AM 26,458 c.jpg
07/17/2006 09:57 AM 29,838 d.jpg
07/17/2006 09:57 AM 26,445 e.jpg
07/17/2006 09:57 AM 26,458 f.jpg
6 File(s) 170,197 bytes

Directory of c:\Program Files\ATI\CIM\Reports

08/08/2009 09:09 PM <DIR> .
08/08/2009 09:09 PM <DIR> ..
08/08/2009 09:09 PM 8,072 Report.xml
08/08/2009 09:05 PM 3,198 Report.xml.2009_08_08_21.05.34.xml
08/08/2009 09:08 PM 8,072 Report.xml.2009_08_08_21.08.34.xml
08/08/2009 09:09 PM 7,551 Report.xml.xsl
4 File(s) 26,893 bytes

Total Files Listed:
91 File(s) 19,032,566 bytes
17 Dir(s) 190,337,929,216 bytes free

Reply to bsl

Jeez - I've done numerous installs/upgrades, starting, I think, with build 7057, through the TechNet RC (have just DL'd the RTM, & currently planning the installs...) and using 9.3 (around March?) through 9.7, and wasn't even aware there was any problem; have you tried the fix detailed here?
http://www.dslreports.com/forum/r2 [...] ed-working
I'll poke around a bit more, on some of my favorite Win7 'haunts', and see 'who knows what' about this issue!

Reply to bilbat

Here's something else I came across: "Well.. I had hard times and spent a lot of hours trying to make it work but nothing helped.. Today i just tried Seven's compatibility inspector and launched the installation of the 9.6 package and guess what.. all is working prefectly! I started it in compatibility with Vista Service pack 2.. Now I have no wdm driver but the one from ATI with full Catalyst support.. "

Message quoted 1 times

Reply to bilbat

bilbat wrote :

Thanks, I'll give it a try tomorrow. I'll let you know how it goes.

Reply to bsl

Didn't work.

Eventually I invoked the command-line installer under Vista SP2 Compatability mode and it said that "ATIInstallationManger.msi" (not 100% sure that's correct, not looking at log) could not be verified. Then it hangs.

Looks like Gigabyte finally put up a product listing for the motherboard on their website. I'm downloading the Windows7 x64 drivers from them now, hopefully they will work.

Reply to bsl

Installed the drivers from Gigabyte's product page. Works now!!!
That was a real pain in the ass.

If any Gigabyte employees are out there, please try to have a product page available before you let Newegg sell your motherboards!

Thanks for the effort bilbat

Reply to bsl

Best answer

Always welcome!

Quote :

If any Gigabyte employees are out there, please try to have a product page available before you let Newegg sell your motherboards!

I will pass this along to Janus Yeh, the GB tech rep at TweakTown...

Reply to bilbat

bsl wrote :

Hi, I just ran into this issue yesterday. I went the ATI site and downloaded the 4300 driver, and it worked just fine. I played half life 2 for a bit. Try that. If that doesn't work, go to gigabyteand download theirs. I am downloading this[url=http://america.gigabyte.com.tw/FileList/Driver/motherboard_driver_chipset_amd_7series-v2.0_win7-64.exe][/url] file now. ( I just reinstalled OS...complications) We'll see.

Reply to mbturner625

I have seen no install problems with either Cat9.7 or 9.8 - they seem to have 'cleaned up their act' (and, their interface, for that matter), on both 7RTMx86 and 7RTMx64

Reply to bilbat

I have the MA785GMT-UD2H board with an HD 4650 installed (Win7 64bit RTM). I can't get the Cat9.7 or 9.8 to work. The only driver that works so far is the Windows driver that's built in. I've tried the package from Gigabyte and the ATI direct versions. Still no luck.

Reply to mii-t

What, exactly, happens when you attempt to put in the 9.7 or 9.8 CCC? I've done three 7RTM installs (one x64, two x86) and will be reinstalling 64 again shortly - if I know what to watch for, I might be able to come up with something helpful...

Reply to bilbat

After I install the drivers it reboots and then I get an error message saying that the drivers could not be found and the CCC won't open. I've tried loading both 9.7 and 9.8 in compatibility mode for Vista SP2 and I have tried the Vista 64 version of the Gigabyte version.

Reply to mii-t

It seems as though all the drivers from Gigabyte (LAN, Audio, and VGA) fail. There appears to be a certificate issue with the drivers. FWIW, I'm running build 7600 x64.

Reply to mii-t

Have you tried turning off UAC temporarily?

Reply to bilbat

I got the drivers to load by disabling the certificates at boot-up using F8. I understand that I have to do this every time I boot or else the drivers will not load properly. This is really annoying - would turning off UAC do the same thing on a more permanent basis?

Reply to mii-t

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