Strange WMP 10 sync error

Archived from groups: microsoft.public.pocketpc.multimedia (More info?)

When I am trying to sync some songs in wma format from WinXP with WMP 10
with my Axim X30 upgraded to include WMP 10 I get this error message:
"Error: Windows Media Player cannot play the protected file because the
required security upgrade is not available for download."

what da hell does this mean?

thanks, Brian

Archived from groups: microsoft.public.pocketpc.multimedia (More info?)

Hi Neil, thanks for your try but it didn't help and there is no error code.
i quoted the message exactly as it appears and applied that DRM update.

Brian

"Neil Smith [MVP Digital Media]" <neil@nospam.com> wrote in message
news:bsmmo0t2ojkr048dah5bjs4v9llih9h8u1@4ax.com...
> I've never seen that error (but then I don't use DRM files, they are
> the spawn of satan). Did you see an error number with that message ?
> Sometimes the error number is easier to search for.
>
> Maybe some of these pages will help :
> http://go.microsoft.com/fwlink/?LinkId=34740
>
> Try to see if you need to update your DRM component : WM DRM Update
> http://services.wmdrm.windowsmedia [...] divit3.htm
>
> If you did get an actual error number with that message (you should
> have) take a look on here, see if it's listed for a better explanation
> http://www.microsoft.com/windows/w [...] rrors.aspx
>
> HTH
> Cheers - Neil
>
> On Thu, 4 Nov 2004 19:23:33 -0500, "Brian G" <br1anNO@SPAMmail.com>
> wrote:
>
>>When I am trying to sync some songs in wma format from WinXP with WMP 10
>>with my Axim X30 upgraded to include WMP 10 I get this error message:
>>"Error: Windows Media Player cannot play the protected file because the
>>required security upgrade is not available for download."
>>
>>what da hell does this mean?
>>
>>thanks, Brian
>>
>