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Iomega External HDD Problem

Last response: in Storage
September 17, 2010 7:35:37 AM

my iomega 250 external hard drive after 3 years is not working. in device managers, usb, it is recognized as a mass storage device and indicates that device is working properly. However, when I go into disk management it is not there. I checked the plugs and the power plug is missing a prong, but the light is still has green as ever, could that be the problem or what else? I have data that is not replacable. I tried plugging it into Windows Vista, that did not recognize it either, could I have screwed it up by plugging into Vista. Please help.
a b G Storage
September 18, 2010 11:21:39 PM

The title of this topic has been edited by Buwish
a b G Storage
September 18, 2010 11:22:52 PM

It sounds like the drive failed. If the data is necessary, you should get in touch with a data recovery business, as they can disassemble the HDD and fix it in order to get the data off. However, such services are quite expensive.