How to fix iomega external hard drive

Hello,
my iomega external hard drive light is on but nothing is happening
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More about iomega external hard drive
  1. I assume you have some sort of USB hard drive. Did you try to connect it to your PC via a different USB port? If not, power down the drive and move to another port. Power back on and try again. Also, have you tried another USB cable between the drive and your computer?
  2. COLGeek said:
    I assume you have some sort of USB hard drive. Did you try to connect it to your PC via a different USB port? If not, power down the drive and move to another port. Power back on and try again. Also, have you tried another USB cable between the drive and your computer?


    Product we purchased. An Iomega Hellium.
    Having the same problem. When we plug into computer it doesn't register.
    However, when we use disk utility, it sees the HD connected.
    We are trying not to reformat because of the contents on HD.

    We've tried;
    using a different cable cord.
    tried both USB ports
    and tried connecting to the old macbook it was originally purchased for.
    zero results

    Is there a way to open the shell and reset or reboot the HD motherboard inside?
    Any advice on what to try would be exceptional and greatly appreciated.

    P/N 31886400
    MODEL GPHDUC
    ASSEMBLED Korea

    S/N: WTAA180924
    ICES-003 CLASS B
    N532
    D33188
    31869900

    Cheers
    Aaron
  3. snap - same problem here - though I'm using a Ma - had it 9 months no probs but now - the lights on but no one's home - doesn't appear on desk top as normal.
    have tried everything as well :fou:

    hope it's not a dodgy brand

    will let you know if I find the answer

    damo :sol:
  4. I'm using an Iomega 31888100 GDHDU2. Tried two computers and two USB cables
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