About two months ago I purchased a Sapphire ATI Radeon HD 3650 512mb 128-bit GDDR2 AGP card to replace my old ATI Radeon 128-bit 9600. Wanted to stretch my 7 year old system a little longer before purchasing a new one since I'm only a casual gamer and average techy on knowledge.
I'm familiar with ATI's software and install went fine (had to use the hot-fix drivers from Sapphire site since ATI's does not work on this card which (Sapphire) may be the problem or one problem). Normal system use is fine (internet and video's also) but as soon as I play any game, no matter what the settings, card crashes into a blank screen and the resolution defaults into the 16-bit 800x400 mode. I can still hear the game going on but have to reboot and reset the resolution (I use 1360x768 since my Sharp LCD only accepts analog signal on the DVI connection). That is one way it crashes. The other is the screen freezes and the sound freezes into a buzzing like the signal is in a loop. I have to reboot then also but this crash doesn't default the resolution. Maybe I have two problems, the driver and the sound card driver? Been through ATI tech support and they can't figure it out. As they asked, updated all my drivers (chipset, BIOS and sound card). Then ATI support states I should put into another system to see if card is good. Problem is I don't have another system. The also state my motherboard is probably too old for his card and its not compatible since the latest drivers are all 2002-2004 (Intel doesn't support the old boy know more). I also tried shutting off the sound card and lowering the AGP speed to 2x and both did not work.
Any help would be appreciated. Would hate to throw away and waste the money with another card. My system info is below:
Dell Dimension 8250 (approx 7 years old)
P4 - 2.4ghz, Intel 850 chipset, board is by Dell, AGP 4x (card supports this speed)
1066 Rambus Ram 1 gig
250g HD (only 50% usage)
Ultra LS ATX power supply 500w (just purchased)
Sound card is SB Live 5.1 (original old one)
I'm familiar with ATI's software and install went fine (had to use the hot-fix drivers from Sapphire site since ATI's does not work on this card which (Sapphire) may be the problem or one problem). Normal system use is fine (internet and video's also) but as soon as I play any game, no matter what the settings, card crashes into a blank screen and the resolution defaults into the 16-bit 800x400 mode. I can still hear the game going on but have to reboot and reset the resolution (I use 1360x768 since my Sharp LCD only accepts analog signal on the DVI connection). That is one way it crashes. The other is the screen freezes and the sound freezes into a buzzing like the signal is in a loop. I have to reboot then also but this crash doesn't default the resolution. Maybe I have two problems, the driver and the sound card driver? Been through ATI tech support and they can't figure it out. As they asked, updated all my drivers (chipset, BIOS and sound card). Then ATI support states I should put into another system to see if card is good. Problem is I don't have another system. The also state my motherboard is probably too old for his card and its not compatible since the latest drivers are all 2002-2004 (Intel doesn't support the old boy know more). I also tried shutting off the sound card and lowering the AGP speed to 2x and both did not work.
Any help would be appreciated. Would hate to throw away and waste the money with another card. My system info is below:
Dell Dimension 8250 (approx 7 years old)
P4 - 2.4ghz, Intel 850 chipset, board is by Dell, AGP 4x (card supports this speed)
1066 Rambus Ram 1 gig
250g HD (only 50% usage)
Ultra LS ATX power supply 500w (just purchased)
Sound card is SB Live 5.1 (original old one)