Hello there. My old PSU fried on me after a few years use, no big problem there. I then bought a Apevia 680W Beast Power Supply to replace it. I figured it'd go along perfect with my Apevia X-Cruiser case and is 180W beefier than my old unit of 500W. I finally got the unit today and plugged everything in. I pressed the power button and it turned on, however, everything only stayed on for literally a second. After this, the power kicked off. I could keep pressing the button as many times as I may like and this would just continue happening.
From here, I went and opened the case up. I realized my motherboard is actually a 24-pin and the 4-pin was located away from the 20-pin. I "broke" off the 4-pin piece and connected it to it's slot. I did notice that it didn't align perfectly with the slots, as in the curved bottom of a pin was sideways once inserted. Regardless, it still fit snugly in the slot. I closed the case and powered it up again. This time, nothing came on except for the green power LED light on the front of the case. The fans, lights, and drives remained silent. I have seen this many times before when a storm happens and the power goes out. I noticed that the computer will shut down and that green light will remain active until I hold in on the power button until it shuts off. From here I could just reboot the computer. This isn't the case, regardless of how many times I do this, the green light will just come on and go back off after holding in the power button.
I disconnected the graphics card and RAM to leave only the CPU and all of the various motherboard connections. I plugged in only the 20+4-pin connectors giving me the exact same result as previously stated with the green light. If I unplug the 4-pin, the system boots up but only for 1 second.
From here I proceeded to contact Apevia to get their advice on the issue. They advised me to test the PSU to see if it was bad. I used a paperclip to complete the circuit in the appropriate pins on the 20+4-pin connector without having anything else plugged in. I then flipped on the power and the unit ran continuously for about 1 minute until I shut it down. I realized that I accidently left a SATA connector plugged in and my fans and LED lights were all active. This crosses out the possibility of a bad power supply.
The only thing I can think of now is that something is with the motherboard. My motherboard is a ASRock 775Dual-VSTA motherboard. Apevia said there was a possibility of the board having mismatched polarities or there is a chance of a compatibility issue although it seemed highly unlikely. I hadn't changed anything since the last unit had fried so everything was practically the same, yet it won't boot up. I have e-mailed ASRock techical support with information regarding the issue and I'm awaiting their response, however, I'd like another opinion on the matter. Thanks.
From here, I went and opened the case up. I realized my motherboard is actually a 24-pin and the 4-pin was located away from the 20-pin. I "broke" off the 4-pin piece and connected it to it's slot. I did notice that it didn't align perfectly with the slots, as in the curved bottom of a pin was sideways once inserted. Regardless, it still fit snugly in the slot. I closed the case and powered it up again. This time, nothing came on except for the green power LED light on the front of the case. The fans, lights, and drives remained silent. I have seen this many times before when a storm happens and the power goes out. I noticed that the computer will shut down and that green light will remain active until I hold in on the power button until it shuts off. From here I could just reboot the computer. This isn't the case, regardless of how many times I do this, the green light will just come on and go back off after holding in the power button.
I disconnected the graphics card and RAM to leave only the CPU and all of the various motherboard connections. I plugged in only the 20+4-pin connectors giving me the exact same result as previously stated with the green light. If I unplug the 4-pin, the system boots up but only for 1 second.
From here I proceeded to contact Apevia to get their advice on the issue. They advised me to test the PSU to see if it was bad. I used a paperclip to complete the circuit in the appropriate pins on the 20+4-pin connector without having anything else plugged in. I then flipped on the power and the unit ran continuously for about 1 minute until I shut it down. I realized that I accidently left a SATA connector plugged in and my fans and LED lights were all active. This crosses out the possibility of a bad power supply.
The only thing I can think of now is that something is with the motherboard. My motherboard is a ASRock 775Dual-VSTA motherboard. Apevia said there was a possibility of the board having mismatched polarities or there is a chance of a compatibility issue although it seemed highly unlikely. I hadn't changed anything since the last unit had fried so everything was practically the same, yet it won't boot up. I have e-mailed ASRock techical support with information regarding the issue and I'm awaiting their response, however, I'd like another opinion on the matter. Thanks.